Full-service residential and light commercial plumbing, sewer, and drain cleaning based in Eugene with weekday scheduling and an emphasis on clear communication and tidy work.
Local team with established presence in Eugene, straightforward scheduling, and technicians noted for punctuality and communication. Suitable for routine repairs and drain issues with clear expectations around weekday availability.
Eugene, Springfield, and surrounding Lane County communities.
Common services include leak and fixture repairs, drain cleaning, sewer line troubleshooting, water heater service and replacement, toilet and faucet installs, and diagnostic plumbing checks for kitchens, baths, and utility spaces.
Reviews often mention prompt scheduling, with many noting same-day or next-morning arrivals. Homeowners highlight courteous technicians, clear explanations, and fair billing when work is simpler than expected. Several comments cite good cleanup and follow-through when corrections were needed. Overall sentiment points to reliable communication from the office and field staff.
Called at the end of the day and scheduled Baxter plumbing to come clear my kitchen drain. To my surprise they were able to come the next morning at 8am. My guy (sorry I forgot his name) showed up at 8am on the dot. He went right to work and got my drain cleared with a little helper under the sink. Tito never disappoints in the intrusiveness. After he cleaned up and gave a love for all the dogs and a reminder that if I had any issues in the next 30 days to please call them and they would be out at no charge he was gone by 8:30 and I wasn’t even late for work. Highly recommend!!!
Have used Baxter twice singing moving to the Eugene area. Both times they were excellent from Brina at the office to the guys that came out. I had 2 issues going on so today Tanner , Colby and Scotty came out and were awesome! Super friendly and quick! Highly recommend!
I called Baxter to have a mixing valve replaced in my shower.. after getting here the valve didn't need replaced at all, just some adjustments needed to be made.. Cooper and Scotty only charged half price of the mandatory hr service call because it's was fast and easy. Definitely call Baxter for your issues...they could have not done the right thing and ripped me off and I wouldn't have known better... thats what makes a good company. *Edit/update, about a year later I call again, they show up within 2 hrs, for a toilet issue and not only did they totally fix that they went beyond and fixed my kitchen sink issues also. They kept it under an hour for the service call and I got 2 major issues taken care of. Thank you Kolby and Clay for your expertise and quick work. I won't call anyone else for plumbing, this is twice I could have easily been taken advantage of and I was not. It's worth calling Baxter and knowing the issues are going to be taking care of and done right. Way more than happy customer here. ??
This plumbing company is fantastic! The team was prompt, polite and knowledgeable of their trade. I never expected same day service, but that's what happened and I appreciated the work. I would highly recommend Baxter Plumbing and Rooter, Inc. They have a life long customer here.
I am very impressed with the service I received with Baxter. They were prompt, professional and respectful of my time and home. They accidentally installed the wrong product but took full responsibility and fixed the issue in a very timely manner. They also offered to pay for the inspection of the new installation. This is a local business and we should all do our best to support it. Kudos to them.
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