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FeaturedPlumbers in Fairbanks, Alaska

Platinum Mechanical

Top Spot in Fairbanks Today 4.90 (204 reviews)(907) 385-5066

Platinum Mechanical

Platinum Mechanical provides HVAC and plumbing services in Fairbanks and nearby areas and is based in North Pole. Its work includes heating-system installation and maintenance, air conditioning, and plumbing. Emergency heating, cooling and plumbing calls are available 24/7.

Business Highlights
  • The company lists a certified Master Plumber and state-licensed plumbers on its team.
  • The company says its team has over 55 years of combined experience.

Service Area

Fairbanks and nearby areas.

Featured Local Business

Platinum Mechanical is one of 9 plumbers ProsGrade lists in Fairbanks, Alaska.

Featured
Featured on ProsGrade
Listing details

4 services listed, including Heating system, Air conditioning (HVAC) and Plumbing. Open 24 hours, 7 days a week. Rated 4.9 from 204 reviews.

  • Verified listing details
  • Service information
  • Customer review signals
  • Photo gallery
  • Public contact information
  • Published local profile

How This Business Compares

How Platinum Mechanical compares with the other 8 plumbers on ProsGrade in Fairbanks, using public Google ratings and review counts.

  • Ranks in the top quarter of the 9 Fairbanks plumbers on ProsGrade by Google rating and review volume.
  • Rated 4.9 on Google, at or above the 4.6 average of other Fairbanks plumbers on ProsGrade.
  • Has more Google reviews (204) than 5 of the 8 other Fairbanks plumbers on ProsGrade.
  • One of 6 Fairbanks plumbers on ProsGrade rated 4.7 or higher from at least 10 reviews.

Trust Signals

Open 24 hours for urgent plumbing and heating issues. Call (907) 385-5066.

Services Covered

4 services
  • Heating systemInstallation and maintenance
  • Air conditioning (HVAC)
  • Plumbing
  • Emergency callsHeating, cooling and plumbing; 24/7 availability

Reviews

What customers say

Customers praise the team's professionalism and responsiveness, along with its detailed explanations. One homeowner says Alex arrived within 20 minutes on Thanksgiving and fixed the problem immediately.

Customer Reviews

Tamara Jones

I HIGHLY recommend Platinum Mechanical for your boiler needs! Very professional, honest and courteous service, and didn’t roll their eyes and sigh when they looked at the complexity of the job or pressure me to replace my system. I have complete confidence in their work and will be using them from now on! Thank you Platinum Mechanical!
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Hannah St George

Platinum Mechanical recently helped us with the plumbing for our new business, The Zen Turtle. Ryan put in hours of work, and helped us get up and running while we were on a time crunch for our Grand opening. They are very responsive, professional and experienced. Highly recommend Platinum for any plumbing or heating work you need done!
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Emily Trapp

First, I don't leave reviews. But I feel like I need to share how amazing Platinum Mechanical is. I cannot say enough good things about this company. They are the only people I trust to work on anything that goes wrong in my home. These guys are extremely knowledgeable, transparent, respond quickly, and take the time to explain everything in detail. The first time I used them, I’m ashamed to admit I had left my garage door open in 40 below weather, which caused my pipes to freeze. Alex was at my house within 20 minutes—on THANKSGIVING DAY—and fixed the problem immediately. That alone earned my respect. When it came time to install the boiler in my new house, they were already incredibly busy yet still found a way to fit me into their schedule. I then obnoxiously added a pressure tank and water softener to the job, and Cash knocked it all out the same day without hesitation. Their work is solid, they’re honest, and they’re worth every penny. I recommend them to everyone I know. Very grateful we have an option like Platinum Mechanical in this town!!
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John Heger

These guys a professional fast and do a great job. Both times I have used them have been emergency. First one 9 at night and the pipe busted in the wall. Was there in 30mins fixed in less then an hour. The second time our board heating sprung a leak and sprayed glycol on my floor. Called and they were there in 20min and fixed within the hour. They are clean fast and to the piont. Wi be using them from here on out.
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Big AL

We had an emergency heating issue with our Navien boiler (E278 error) in the middle of a North Pole, AK winter — not a situation you want to be in without heat. Platinum Mechanical, LLC responded quickly, even on a weekend, and their technician was outstanding. He was knowledgeable, professional, and clearly certified with Navien systems just like their website states. He diagnosed and fixed the issue efficiently, and explained everything along the way. Yes, emergency weekend service comes at a premium, but it was absolutely worth it for the quality of work and the peace of mind of having heat restored safely. Highly recommend Platinum Mechanical, LLC for anyone needing reliable, expert service on their heating system.
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Frequently Asked Questions

Does Platinum Mechanical offer monthly payment options?

Flexible monthly payment plans are available. Checking pre-approval does not affect credit, and customers may qualify for 0% interest for 21 months.