LEGACY PLUMBING & HEATING

Tyler Smith was our plumber from Legacy today. He was called to put a new cartridge in our flushmate Kohler toilet in our guestroom, replace our garbage disposal with a new upgrade disposal, and removed an icemaker and pipes on an inside exterior wall. He was professional, knowledgeable, thorough, efficient, and tidy. We were totally satisfied and happy with the prompt service today. Tyler is welcome to take care of the plumbing needs in our home when we have more issues.

I recommend Legacy Plumbing to my clients and friends all the time, and in the last two weeks we got to experience their service twice at our own house thanks to some truly impressive “DIY did you do this?” projects from previous owners. Both times, they were accommodating, quick, efficient, clean, and cost effective. Honestly, it was such a relief. From the moment someone answers the phone, you can tell they get it. Nobody is calling a plumber on a whim because it sounds fun. The office team and on call staff were kind, compassionate, and genuinely understanding, which matters more than people realize when something is leaking, backing up, or just plain stressing you out. Tyler P and Saadque were fantastic. Friendly, professional, and they even gave our dogs some pets, which is always a win in my book. If you’re Googling a plumber, don’t shop on price alone. A low price can also mean low care for the customer experience. Legacy proves you can have great service and fair pricing in one place. Life really does flow better with Legacy. Do yourself a favor and just call the best first.

Courtney answered my call before the first ring finished and was AMAZING! She was friendly, reassuring, and informative. No matter what Legacy is paying her, its not enough. Jaydon was at my house within a couple hours. He explained what was going on with my furnace and walked me through a few options for repair; including cost associated with each option. He had my furnace fixed much faster than I expected. Overall it was a great experience!

I would highly recommend Legacy! I am a property manager for Woodrow apartments in Fargo. The people they have are always helpful, friendly, and professional. They have made my job easier for sure! They have always communicated with me on cost and what is wrong. Spencer has been here many times he is very good at his job. He is respectful, friendly, and answers all my questions and go's above and beyond! Thank you Legacy for all your hard work and making this building great!

I wanted to share a huge thank you to Legacy! They helped me upgrade my broken 6-year-old Goodman furnace on 12/5/2025 after a service call on 12/3/2025. The original unit was in bad shape, largely due to the heat exchanger being plugged with drywall dust from a bad initial installation by the homebuilder. ?The HVAC team members who helped me were Tommy, Blake, Austin, and Jackson. Tommy performed a thorough inspection, identifying both the faulty exhaust boot drain and running a heat exchanger test, which made the difficult decision to replace the unit much easier. Austin and Jackson completed the install properly and even fixed some old ventilation errors. All showed professionalism and excellent customer service! I will definitely be calling Legacy again for assistance if needed.