Hope Plumbing, Heating & Cooling supports Fishers, Indiana homeowners with a range of plumbing repairs and replacements. Calls commonly involve leaks, drains, water heaters, sump systems, and fixture issues.
Local presence in Fishers, Indiana, straightforward communication of repair options, and the ability to handle both quick fixes and larger replacements like water heaters and sump systems.
Serving Fishers, Indiana and surrounding neighborhoods in Hamilton County. Call to confirm coverage for your location.
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Common requests include leak detection and repair, drain and sewer clearing, toilet and faucet service, garbage disposal repair, water heater and tankless service, sump pump and backup systems, and basic pipe fixes and shutoff valve replacements.
Recent reviews often mention punctual arrivals and technicians taking time to explain problems and solutions. Many customers note professional demeanor and clear options, with several returning for multiple jobs. A few reviews describe pressure to approve additional work, and some frustration about response timing during urgent situations. Overall sentiment trends positive with praise for communication and thoroughness.
Weston and Devon were on time, knowledgeable and accommodating when our furnace went out.We've previously had a tankless water heater and sump pump upgrade done by Hope. These two ensured we remained loyal to Hope with their outstanding service.I reserve the right to update this review pending an issue resolution on the installation of my furnace, including adding photos.
Cartavious and Cliff came same day to address my plumbing issue. They were able to quickly identify the issue, explain what was occurring, and provide solutions. This is my second time using Hope and each time I’ve receive honest and professional service. I highly recommend Hope Plumbing and they will be my first call moving forward.
Richard was knowledgeable of his job. I did feel a lot of up-sell pressure for services i didn’t ask for or want at that time. I told him several times no to services but he still continued to pressure me. I should not have to tell a service No more then once, I feel. This only irritated me more and put Hope Plumbing in a bad light to me and my wife. I did not like he left in the middle of my service call for 4 hours and called me at 4:45 said he’d be there in in 30 min, I said we had plans he still insisted he was coming out to finish all the upsell items he mentioned. I said no but again he insisted on coming back to my house after 5pm. I finally agreed, just to end this service call and get him to finally leave. I would prefer to not have Richard dispatched to my home again. He went through our house and helped himself to our personal property to use on the job and NEVER asked us. Just took the stuff to use, that’s unacceptable to me.I certainly hope this isn’t something that’s tolerated at hope plumbingThere were several other customer service instances, I feel he did a good job on thawing our pipes but left a lot to be desired from a customer service standpoint.
I had the output yoke on my water softener crack. It spewed water and slightly flooded my basement. The ball valves on the bypass were frozen open. After I shut off the water to the house I called Hope Plumbing. They love to advertise on TV and say they are available 24 hours .. except when I needed them. They arrived at my house the next morning at 9:30 am. I told the technician I wanted all 3 ball valves replaced along with the bypass itself. The technician disappeared for about 3 minutes then handed me an iPad. They were only going to charge me $2300! I asked the technician if I really looked that stupid? He told me he would do it in PEX for $1500. I told him to leave. I’m an engineer with 25 years of experience. At that moment I felt bad for the average person .. Hope had no problem trying to rip me off. Mr Quick came 3 hours later and offered to do it for $1300 in copper. I said no thank you. ARP plumbing came at 5 pm and offered to do it in copper for $750. An hour later they were done. I will never recommend Hope Plumbing to anyone. Google forced me to give them 1 star. They deserve zero.
Rodolfo showed up right on time and was very respectful and professional. He quickly and thoroughly accessed the issue at hand. He went above and beyond to resolve the matter leaving me with a great and honest price. I highly recommend both Rodolfo and Hope Plumbing. I've used them before and will continue to do so.
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