Summers Plumbing Heating & Cooling

We had a small leak on the floor near our water heater. He arrived at 8:20 AM and left around 8:55 AM. For less than an hour of work, and Jace replaced a copper fitting and we were charged $610.06. I understand labor for the HVAC technician, I understand a $99 trip charge. Copper fittings can't cost that much. I do not understand that much overhead and profit. I called and their billing department said that they "Don't charge per hour, we charge per job." That doesn't make sense. I am waiting on a manager to call me back for more explanation. Edit: 2:16 PM: Matt the general manager called me back and told me they charge the same rate for an hour of work and a job that will take all day since they don't know how bad the issue is. I am still waiting on David the plumbing manager to call me back. Still waiting on a call about a $105 credit that was available on their website. Edit: They came out the next day and replaced more PVC with copper piping to justify the price tag. They did a great job. They also watched the meter for a slab leak for us. Great service. Edit: 03/10/2026 - a week later, they still have not cancelled my transaction and refunded me a $105 credit.

I had a great experience with Keith. He was professional, knowledgeable, and very respectful of my home. Keith took the time to clearly explain the issue with my plumbing and walked me through the repair options before starting any work. He worked efficiently, fixed the problem right away, and made sure everything was cleaned up before he left. What really stood out was his honesty and attention to detail. It’s not easy to find a plumber you can trust, but Keith definitely earned that trust. The whole process was smooth and stress-free thanks to his experience. I highly recommend Keith and the team at Summers Plumbing Heating & Cooling if you need reliable, high quality plumbing service. Would definitely call Keith if another issue arises!