W C Borchelt & Sons Inc

Hayden showed up only two hours after our early morning call for service on our non-operating heating system. He quickly diagnosed the issue and had us up and running within an hour. Very much appreciated as it was single digit wind chills at the time. Hayden was polite, professional, and efficient. I continue to be impressed with WC Borchelt! Thank you!

Hayden was very polite, respectful and fixed my bathroom vent pipe in no time. Showed me before and after pictures and I was very happy with the job he did. He also made sure the vent had a proper ventilation. Kelly kept me informed on when I should expect the crew to come and was very efficient with putting me on schedule!

If I could give zero stars I would. They measured the duct work wrong. Then they did the estimate wrong. Then they lied to me. On top of that they destroyed a stink pipe and messed up the roof jack. For said stink pipe by grabbing on to it to walk a floor joist to do the estimate. The individual bared down full body weight and almost face planted as well taking the stink pipe with him. When it actually came time for them to do the job. The first apt was canceled and a no show by them. Then they rescheduled. Believe it or not a second no show no call. I would not be trusting ANYTHING with these people. By the way I took the time to write this while dealing with the repairs. So I paused. To spare other people grief. Below you will find my handy work and the duct work all sealed and ready to function by myself … the homeowner. The guts of the duct work was repaired REPAIRED not replaced by a friend of mine who is retired from the HVAC Profession. Pic 1 repair. Pic 2 repair of duct work. THEY said it couldn’t be done. And replacement would be needed. Third pic is me the homeowner whom insulated and encased the duct work for a nice finish. TOTAL JOB TIME 8 HOURS start to finish with overkill on insulation and encasement of the duct work. There price quote was questionable at $1500 plus and I was told “not really sure on the price”. Then I was also told “not really sure but guessing 24 man hours to do duct work “. I don’t need guess work. I certainly don’t take kindly to the attempt to rip off me a homeowner. Spare yourself the headache. Look else where.