Local plumbing and HVAC company serving Williamson County since 1967 with repair, maintenance, and replacement services for homes and small businesses Serving homeowners across Franklin, Tennessee.
Established local shop with decades of service in Williamson County. Clear communication, practical options, and familiar with common area home systems. Convenient weekday scheduling from a central Franklin, Tennessee location.
Franklin, Tennessee and surrounding Williamson County communities.
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Plumbing repairs and fixture replacements; drain clearing and sewer line troubleshooting; water heater repair and replacement, including tankless; leak detection and basic repiping; HVAC diagnostics, seasonal maintenance, and system repairs.
Reviews often note helpful second opinions, fair guidance on repair versus replacement, and timely scheduling, including quick turnarounds after storms. Several customers cite successful fixes on water heaters and HVAC without unnecessary upsells. Some negative feedback mentions issues with follow-through on repairs and questions about thoroughness on simpler plumbing calls. Overall sentiment trends positive with room for consistency improvements.
The folks at Joslin did a great job getting my wife and I's water heater fixed after the ice storm. While we got quotes from others, many were looking to charge us a hefty price and take a long time to complete the job. Joslin was the best at giving us their opinion of what they would do if they were in our shoes, and their team went above and beyond to get the job done, even though we were not in the Franklin area. Hunter and his team were top-notch and offered suggestions on how to ensure it continues to work well in the future, before anything else pops up. Big fan of Joslin!
These folks came to fix my folks bathroom faucet - the cartridge was worn out. They told my folks it couldn't be repaired... They didn't even bother to remove the cartridge.I found the replacement part and installed in 15 minutes... It was a $10 fix.I can't decide if it was laziness, incompetence or a mix of the two.
The pipes in the rental home I stay in were clogged so Joslin was called out to fix the problem or so I thought they did. They sent out a technician to snake the drain. He called before he came which was nice. He did what he needed to do and left. Everything worked fine for 4 or 5 days then it was right back to being clogged. As a Franklin native you want to patronize local businesses, but this is the third time Joslin has fixed something at the house that I've had to call someone else into fix. I think I'm going to suggest using someone else next time.
I called Joslin after having another HVAC company come to my home and tell me it would be $4700 to repair my AC. I told my neighbor that I was absolutely shocked that my eight-year-old home would need such a major repair on the HVAC and that I intended to get another opinion. He told me about Joslin, that he felt it was an honest, reasonable and reputable company. They sent John Andrews out, who was there within 30 minutes. After thorough inspection, he determined the circuit breaker was the problem, not the air-conditioning unit. He replaced it immediately and the AC unit started working. My total bill including service charge and labor was $140! I can’t begin to express how relieved I am that I am not spending $4700, and I’m very grateful for John’s honesty and expertise. I am now and will always be a loyal customer and enthusiastic advocate for Joslin. Thanks, John! And thank you also to my neighbor for the recommendation!
Joslin just replaced my Daughter's heat exchanger on her tankless water heater. Two other companies quoted her a complete replacement for a IN warranty unit. They had no interest in repairing a four year old unit.Joslin not only fixed it with warranty parts, but took care of the whole process fast and super reasonable.Honest and no scarry high pitch sales.??
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