Local contractor providing plumbing and HVAC service, from repairs to full replacements, with an emphasis on clear communication and timely follow-through Serving homeowners across Franklin, Tennessee.
Neighborhood presence in Franklin, Tennessee, straightforward estimates, and technicians noted for efficient, courteous work. Ability to coordinate plumbing and HVAC on the same visit when needed.
Headquartered on Downs Blvd in Franklin and serving surrounding Middle Tennessee neighborhoods.
This featured listing includes fuller business details and a stronger local presentation for homeowners comparing nearby options.
This listing includes service information, customer review signals, a photo gallery, and public contact details to help homeowners compare this business more easily.
Featured listings may appear with fuller business details and stronger local presentation.
Plumbing repairs and fixture replacements, drain and leak troubleshooting, water heater service, HVAC diagnostics, AC and furnace repair or replacement, and seasonal maintenance.
Reviews frequently mention quick assessments, clear options, and fair, straightforward pricing. Many note technicians arriving on short notice, working efficiently, and cleaning up after the job. Customers also highlight good communication when schedules change and appreciation for advice on long-term solutions. Several mention successful full-system replacements as well as small repairs.
Rapid response sent the most amazing team to replace my furnace and 2 AC units. Justin, Leon and Landon were detailed, honest and somewhat perfectionist in my opinion. I was so happy I went with Rapid over the other 3 quotes I got, they really did a great job. These 3 guys worked very hard for 10 hours, cleaned up any messes and I feel like I made the right choice because of them. I work for surveys in my business and I get rewarded for good surveys, so I hope whomever is in charge of giving these guys accolades, pay raises, bonuses, whatever it might be, that you give it to these guys!!!! They are the reason I would refer Rapid!
Mike was great. He performed a quick assessment, gave a price quote and finished the job quickly. The tracker to help me gauge his arrival time was not accurate but I called their customer service line and was able to get better details easily. Great service. Thanks!
Due to the storm, which occurred while we were out of town, rapid response has been to our house three times for plumbing heating and electrical issues. Each time the technicians were outstanding, efficient and reasonable, the HVAC technician Keith, and the electrician Jeremiah, quickly diagnosed our problem, and recommended a long-term solution/upgrade. After researching the recommendation, we determined it was the best solution and had the work done. We were so impressed with their professionalism, promptness, and communication that we signed up for their annual maintenance at a very reasonable cost.
Neal did a great job! It was on short notice over a holiday week and he came in and did the work efficiently and I thought that the rates charged were fair. Not pushy at all and gave me some extra advice on how to do a couple things myself that were inexpensive. Highly recommend!
We had a great experience with rapid response. The technician (Neal) came on Saturday and addressed the situation timely. Neal was very knowledgeable and professional. We needed a bigger fix and he clearly laid out three options and immediately sent estimates for all three. We called on Monday and they were able to fix the problem that afternoon.
Share your experience with this business. Reviews are moderated before they appear publicly.
Emergency service may be available for urgent issues.
Browse local businesses, homeowner reviews, and featured providers across Franklin.
Claim this listing to manage your business details, respond to reviews, and keep your public information accurate.