PR Plumbing, Heating & Air Conditioning Inc.

We have have had an excellent experience with PR Plumbing from start to finish! Their office staff is professional, friendly, and incredibly easy to work with. Scheduling was simple, and they were very prompt with communication. The technicians in the field were knowledgeable, efficient, and clearly experienced. They arrived on time, explained everything thoroughly, and completed the job quickly without cutting corners. It’s refreshing to work with a company that delivers outstanding service both in the office and on-site. I highly recommend PR Plumbing for anyone looking for reliable, professional, and hassle-free service!

We called PR Plumbing on the recommendation of a neighbor who chose them to do a complete re-pipe (PEX) replacement with all the ancillary fixtures. We decided to include a new on demand hot water heater at the same time. We are retired with my career spent in sales and marketing within the petroleum industry. So my experience has always been the benchmark for how others in the service industry conduct themselves while doing business. Well, we had a very refreshing experience from the introduction handshake with Rob to the final handshakes with Codie, and Eric. We spent the better part of a week with these gentlemen in our home, and from the first morning to the last afternoon they conducted themselves in a professional knowledgeable manner. They protected our hardwood floors, vacuumed and swept throughout each of the processes. As each one went about their work they paid particular attention to detail. I had quite a few questions as to what they were doing, and each one was addressed with patience and confidence. When the project was completed they reviewed all that was done and went over the functions of the new water heater. When they left after completion it was as though they’d never been here. All was cleaned , dusted and swept. All this means a great deal to people who recognize when an organization goes the extra distance in serious, complicated, and daunting to us situations. Recommendation? Oh yes. Whether you’re going to expense a major, or even minor project you definitely want to consider PR Plumbing. J & S Doyle

I just had a fantastic experience with PR Plumbing. Great customer service started when I called Kaitlyn about a very old toilet that was giving me problems. She came up with a great suggestion for a replacement and was able to get me on their schedule quickly. Alberto showed up on time and had the new toilet installed in less that an hour. Also super professional. And it was a great value too, very competitively priced. They will be my first call every time I need a plumber. Thanks!

From the start, with Libby and Tabitha scheduling my appointments on short notice and working with my schedule - your customer service is awesome! The first plumber, Luis, came out for a leak under the kitchen sink and fixed the faucet. This time in the hallway bathroom, Eric worked on the replacement of the shower/tub faucet system saving us money from the excessive drip while making it so much easier turning the water off and on. Each of these friendly professionals in their trade handling their jobs with quality care and efficiency. Thanks Eric for your kindness and walking me through the process. Great job PR Plumbing - finding employees who care about clients, staying connected yet professional, & serving with kindness.