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Roto-Rooter Plumbing & Drain - Lower RGV
Harlingen, TX
4.80 (786 reviews)
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The Plumbing Doctor
The Plumbing Doctor is a plumber based in Harlingen.
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Service Area
Based in Harlingen.
Public local listing. The Plumbing Doctor is one of 5 plumbers ProsGrade lists in Harlingen, Texas.
Listing details
1 service listed: Faucet replacement. Open 7 days a week. 75 reviews.
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How This Business Compares
How The Plumbing Doctor compares with the other 4 plumbers on ProsGrade in Harlingen, using public Google ratings and review counts.
- One of 5 Harlingen plumbers on ProsGrade.
Services Covered
- Faucet replacementOne customer says a home-warranty visit resulted in a new faucet.
Reviews
What customers say
One customer says a home-warranty visit resulted in a new faucet. Another reports a water-heater visit led to water draining into the home after a shutoff failed; the plumber did not warn them, missed a replacement visit, and the customer reports mold and insulation problems. Other complaints include a shower repair that was never completed after appointment promises, with the household then losing hot water for a day and paying extra for another service; a toilet replacement request that took over a month to receive a response; and prior work that left a three-hour cleanup, an unresolved issue and pressure backfilling into an air-conditioning drip line and pan.
Customer Reviews
Peggy Arne
Beware!! They came out to look at our leaking water heater. We began draining the tank. He put the drain tube back in the water closet and failed to alert us that the shut off valve did not stop water from draining into the tank. This water drained out into our home. We waited and he finally was going to return to replace the tank. He was a no show. We hire a new plumbing company. As a result we have estimated several thousand dollars of addition repair due to him not shutting the water off until the replacement. We now have mold, insulation and sliding issues.
Stacey Pray
I was referred to The Plumbing Dr by my home warranty. They came out and did the diagnosis and said it was a simple repair. I confirmed it was approved by my warranty. After a week, I began calling them to see when they were going to complete the repair. On multiple occasions they (both the secretary and owner) said they would confirm the appointment the following day, but they never did. I waited 3 weeks for them to come out and fix my shower, but they never showed. I took my business elsewhere after my shower broke, costing me a weekend surcharge, a higher water bill, and losing all of my hot water for a day. I do not recommend their business.
Robert McIver
Horrible Experience! This plumbing company lacks a great deal of communication skills, professionalism and is very unresponsive. It took them over a month to respond to a simple toilet replacement. Do not use this company.
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