Serving Herriman, Utah and the surrounding area, 1st American Plumbing, Heating & Air focuses on reliable residential plumbing with straightforward scheduling and clear communication. Customers frequently mention on-time arrivals, upfront pricing, and careful cleanup.
- Upfront pricing discussions before work begins- Technicians who explain findings and options- Care taken to protect and clean the work area- Local team serving Herriman, Utah and nearby cities
Herriman, Utah-based service covering nearby Southwest Salt Lake Valley communities such as South Jordan, Riverton, and Bluffdale, with visits to adjacent neighborhoods as scheduling allows.
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Services include water heater repair and replacement, drain cleaning, leak detection and pipe repair, garbage disposal service, toilet and faucet repair, gas line work, and basic plumbing inspections.
Recent reviews highlight punctual arrivals, clear communication about pricing, and technicians who explain the work and options. Many customers note careful protection of work areas and cleanup afterward. Same-day help is mentioned for urgent drain and water heater issues. A small number of reviews cite scheduling or authorization frustrations, but most feedback trends positive for professionalism and reliability.
I recently had Jon from 1st American Plumbing, Heating & Air complete the install of my new water heater. Jon arrived on time and was extremely professional, respectful and highly skilled - even going over and beyond to assist. I would highly recommend this company and especially Jon if you require a high-quality, reliable service.
I was very impressed with 1st American Plumbing. Baeler was sent to my house for a drain cleaning and drain pipe repair. They were able to come out that same day. Baeler was very polite, great to work with, and he did an amazing job. I was quoted a reasonable price up front and that was the price at the end. Baeler managed to protect the area he had to work in and left it cleaner that it was before he arrived.
1st American plumbing is the best experience I’ve ever had with any vendor in Utah, and I will recommend them to everyone.My pilot light went out on my water heater and I couldn’t get it back on. After watching many “how to” YouTube videos I realized this was a job for a professional. I called 1st American really early and Matt answered the phone (first good sign that an actual PERSON answered and not an automated answering machine!) Matt talked with me about what I had already tried and scheduled a technician who arrived at my house at 9:00am on the dot.I think it’s a very cool feature that they send you a text message with a photo of your repair person and a biography of their experience right when they arrive.My technician Jon was so kind, polite and incredibly knowledgeable. He had parts sent over for the repair, and had everything wrapped up promptly. Pricing was fair and reasonable, and I am SO glad to have found a reliable local company. Their number is saved in my phone and they’re my new go-to for anything plumbing or hvac.
Be Careful with These Guys — Seriously!I called for a quote to fix a small gas leak on my backyard fire pit. They sent a quote and said to sign it if I wanted the work done. I never signed it because I was still getting another quote.Less than 24 hours later, they showed up unannounced while I wasn’t there and started doing the work without permission. When I called to sort it out, they came back—and left my yard wrecked, even leaving an uncapped gas line. That’s not just sloppy, it’s dangerous.Super unprofessional, zero accountability, and honestly scary that they think this is acceptable. ?? Watch out before hiring them!
John was very punctual and communicative. He was friendly and good with my dog. John was educational and explained how things work. John went the extra mile. I had never used First American previously but they came recommended by a friend. I was impressed. They let me know all chargers and possible charges up front. Highly recommend.
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