Utah plumbing company known for prompt arrivals, clear communication, and careful in-home work. Handles routine repairs and urgent calls, including water heaters, gas lines, fixtures, and sewer line concerns.
Customers point to timely arrivals, polite technicians, and clear communication. Reviews also mention fair handling of urgent calls and attention to cleanliness inside the home Local experience that helps homeowners across Herriman, Utah compare a more region-aware provider.
Based in South Jordan and Herriman, Utah with service across nearby Salt Lake County neighborhoods.
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Plumbing repair and replacement, water heater service and replacement, gas line and valve work, fixture installs (tub spouts, faucets), drain and sewer line troubleshooting, and general residential plumbing maintenance.
Reviews frequently mention fast response times and technicians who explain options clearly. Many note professional etiquette, including shoe covers and tidy work areas. Several customers report fair treatment on urgent weekend calls and consistent results on repeat visits. A few mention occasional scheduling or dispatch miscommunication, but the on-site service is described as thorough.
Needed a gas valve replaced and a tub spout installed. Jon came next day, got them both done in about 30 minutes and they work perfectly. Highly recommend 1st American!
Jon S came to the service appointment promptly. He thoroughly analyzed the problem and solution. He was courteous and covered his feet (it was a rainy day) each time he went in and out the door. I would recommend this company and this service tech professional.
Matt came on an emergency Sunday call to replace a hot water heater several years ago and was awesome—prompt, fair and professional. I had another need on a Saturday after Christmas and Jon was here quickly and was professional and fair. I absolutely recommend them and plan on contacting them soon for non-emergency work. I appreciate a local company where the money stays local.
I've used these guys for the last 3 years and I can't say enough good things about them. Tyrell is extremely professional and good at his job and today I met Blake who is just as competent and thorough! I believe that they are fair and honest and I've come to trust them for my sewer line issues. I have no experience with any of their other services, but I don't know why they'd be any different. Thank you, guys.
We needed a gas line capped to replace our gas range with an electric model. I paid a little more than I expected, and there was some miscommunication with the dispatcher, who basically told our technician Tyrell the opposite of what we wanted, so he was surprised when he arrived about what he would be working on. But Tyrell was great—very professional, clear, and did the job quickly and well. We appreciate the good service and wouldn’t hesitate to work with this company again!
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Emergency service may be available for urgent issues.
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