Wright Choice Plumbing

Very fast response! After calling they had someone at the house in less than an hour. He was very knowledgeable and fixed the issue very quickly. Pricing was also very reasonable. I would recommend anyone to use Wright Choice Plumbing for their Plumbing needs.

Update: I appreciate the response. There was no expectation of getting the service at no cost, though I will leave that up to you. The only thing I will say in closing is that my mother is almost 88 years old. If it were up to me she would let me handle things like this rather than having people coming to her home without someone else in the family present. I offered to find a plumber and manage this situation for her months ago, but she is very stubborn and does as she pleases. In closing I would just ask that you consider how confusing three options could be to someone that age when all they need is a washer. I appreciate you reaching out, and while unnecessary, I appreciate that you are crediting her back. Don't be surprised if she sends that back to you. My mother called Wright Choice to simply replace a washer on her bathroom faucet. They were at her home for over two hours and according to her they kept going out to the truck and coming back in with quotes. According to her they wanted to change out a lot of things with the bathroom faucet and pipes, giving her a quote of $600+. All she wanted was to have the washer replaced. It seems to me they saw an old person and tried to take advantage of her. The idea that you would try to pressure a senior citizen into an unnecessary upsell is beyond unacceptable. They tried advised her that it was Wright's policy to replace everything when they replaced a washer, which is interesting since they eventually did replace just the washer. So much for their policy I guess. According to her, one of the men actually apologized and said it wasn't right what they had done to her. I was not there, but I do not appreciate a professional plumber coming into my mother's home and trying to pull this bait and switch routine. She is on a very limited income, and her home is not in the best condition. She is doing as much as she can and the idea of someone coming in and trying to take advantage of her is unacceptable. She said that she got upset and yelled at them, and it sounds to me like they deserved it.

Working with the Wright Choice Plumbing team was a first class experience. The initial meeting with Grayson was informative, friendly, and he took the time to explain to us exactly what choices we had in repairing our plumbing problem. He gave us several choices and explained each one carefully so that we understood the choice we were making. Nolan and Danièl Worked tirelessly all day to complete the job to our satisfaction. They were friendly thoughtful of our home, answered all our questions in the most professional way. We were very happy with the results. They were very creative in figuring out a way to replace the old drain system with new PVC pipe. The job looks extremely nice and very professional. We would definitely recommend Wright Choice plumbing or anyone who needs their services. Great job guys. Thank you so much.