1-Tom-Plumber

Answered the call on a Sunday night...when all the big name corporate plumbing companies who i had prior business with would not, for a third of their price!!! Could not have gotten the plant running efficiently without them. Will definitely be using 1-Tom from now on. Good job Joseph!

I had a plumbing emergency. They were very prompt and were able to accommodate me and coordinate their team quickly. Easy to communicate with everyone from the dispatcher through the work crew. They did a good job and nothing else was damaged or affected. They had a backup ready in case of more flooding occurring when they pumped the stoppage. They gave me options and I did not feel pressured with an upsell which was nice. I had an emergency and I did not shop around for pricing so I cannot compare on price with anything else. I can saw the we’re prompt, professional, fixed it first try and took a bit of time after to verify that everything was flowing correctly and working before they left. I was glad to get a solution in under 24hrs. In hindsight, I would try everything I can to solve it myself, if I had another problem. I could have bought the professional grade snake, bought the same tier dry vac, put my family up in a hotel for a week, and still saved enough money for a weekend away vacation had I done it myself. It was shockingly expensive.

I would use these guys again, Mark our tech was great, we had a gas leak under our house. He got it fixed made us feel real comfortable. Very nice guy. I would definitely use this company again for any of my plumbing needs. Mark went out of his way to make sure we were taken care of thank you again.

I called 1 Tom Plumbing this morning at about 9:30. by 11:00 their Service Technician Mark Waldrop was standing in my garage talking to me about the problem I was having with my whole house water filteration system. He really spent some time looking at where the leak was originating from and determined that the housing wasn’t cracked, instead the O-ring on the pressure release valve was basically disintegrating, and making it so you couldn’t take the pressure off the water filter to remove it and replace it. He had the part in his truck to fix it and had me back up and running by noon. The price they charged was very reasonable. He was wonderful. I can’t say enough nice things about Mark Waldrop. he is a GREAT representative for your company. this is the second time that I’ve had y’all out to do something for me and both times the technicians have just been wonderful and knowledgeable and fixed the problem quickly. I will definitely use you again and will recommend one time Plumbing to all of My friends

Heath and Kaden were very friendly and professional. They worked quickly to find the leak and repaired it quickly. They are a great team. They were incredibly considerate of my house and property. I would recommend 1 Tom to my friends and family. This team was at my house with 30 mins of calling Travis super fast