Mr. Rooter Plumbing of Huntsville

Michael did a great job. I had a water leak (9,000 gallons on last bill!) and pointed to a squishy place in the yard. He dug there but there was nothing. My bad. Must have been the rain. Then he did it correctly. Step by step eliminating the line from the street to the house, isolating the hot side. Then hot in vs hot out and identified the problem methodically and smartly. It was the blowoff valve. In my defense, my builder put the blow off line and heat pump condensation line together and I thought the water coming out was from condensation. In any case, Michael quickly replaced it. Did good, honest work without trying to upsell anything. I would recommend him and Mr. Rooter, whom we've used for years.

We had a water heater that was starting to leak, and the tech came to our house quickly. He replaced our 2 old 50 gallon water heaters with 1 80 gallon heater. The installation was well done. and the old equipment and pipes were neatly removed. Very courteous and professional with good quality work.

My experience with Mr. Rooter was nice. 1st let me start off with that I appreciate Mr. Rooter coming out on a Saturday moring. There were two men one was Mike and the other was Michael. They were both extremely polite and happy to help us with our plumbing needs. The only thing I did not like would be that they called at 8:30 in the moring. When I had made the appointment the receptionist said they would call 45 minutes before coming over, once I had answered the phone they said they would be over in 10-15mins and I kid you not. They immediately showed up two minutes later. Which I am impressed but I had no reaction time to even brush my own teeth. I wish this company would have a schedule instead of just showing up. I am extremely lucky they did come because I know where some plumbing places don't show up for hours or even cancles your appointments. But they did a wonderful job. But an hour later when. I went down stairs to check our bathroom shower the shower handle started to leak immediately after. ?? I turned it on and off to see if it was still leaking big mistake the water would not turn off. I had to shut it off myself. I called them at 10:50am for them to come back and they came back 2 hours later. In total. The whole job had costed us 875$. I would recommend Mr. Rooter but I would change a few things. But at least they have a 90 day warranty.