Roto-Rooter’s Irving team provides plumbing repair, drain cleaning, and water cleanup with round-the-clock availability and online scheduling.
24/7 availability with online scheduling and phone support. Technicians explain findings and next steps on site. Capable of both plumbing and water cleanup to simplify urgent situations.
Headquartered on Conflans Rd in Irving and serving nearby communities across the mid-cities.
Plumbing repairs, leak and burst pipe service, drain and sewer cleaning, toilet and faucet repair, garbage disposal service, water heater service, and water removal and cleanup.
Customers frequently note fast response times, with several mentioning same-day or within-hours arrivals. Reviews highlight clear communication and technicians who explain the problem and fix. Many comments praise professionalism, punctuality, and successful repairs, while a smaller number cite cleanliness concerns after larger projects.
Had a burst pipe on my outside spigot. I used the website scheduler around 3 and had a technician out by 5, with the problem being repaired by 5:45. Bry, our technician, was very knowledgeable and showed me the problem and what he did to fix it. Highly recommend!
I had an emergency at one of my listings and Roto Rooter had Juan out within 2 hours. He was great and corrected the issue! Their follow up was great as well while I was waiting for Juan to arrive. I even had a mold remediation contact (Jorge) called me to introduce himself to see if in the future we needed any assistance. Great customer service!! I will definitely use them in the future.
Andrew (Drew) was very helpful, friendly, and knowledgeable! He had us fixed up properly and was on time. Thanks Drew!
They installed new PVC under the house and removed all corroded metal piping. Left dirt everywhere, including on outdoor AC unit. After installing the new PVC, they did not modify or repair the shower drainpipe; pipe was forced inside the shower.We asked them to extend PVC clean outs above ground; were to come in the morning, they arrived late evening. They were going to return to install a concrete pad to protect the new extended PVC clean outs, but no one ever called and work never completed. Jason M., Field Supervisor attempted to discuss our concerns over the phone but did not understand the issues. Never came to the house for us to physically show our concerns. No follow-up or courtesy. Communication between the Field Supervisor, workers digging, and the plumbers not consistent and we as homeowners received conflicting information from all parties.
The experience with Roto Rooter today was amazing from start to finish. From the initiall call to the actual service I have no complaints. Drew is an amazing plumber. 35 years of experience!!! He took the time to not only identify the issue but found the parts and got them the same day and got the work done. He is incredibly knowledgeable and a great man. What a blessing to have some like Drew working for this company. Roto Rooter should be real proud! And let me tell you really professional and by the way nice hat he was wearing. He has some class!! Overall fantastic service and amazing quality!!!!
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