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McCoy's Heating & Air & Plumbing

Plumbers in Jackson, Tennessee
Ranked #2 in Jackson | Grade A
4.90 (2,068 reviews)

McCoy's Heating & Air & Plumbing

Local plumbing support for Jackson, Tennessee homeowners and small businesses, covering drains, water heaters, fixture installs, and leak repairs with weekday scheduling and call-ahead communication.

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Why Homeowners Choose This Business

Appointments are scheduled during weekday hours with call-ahead notices. Many reviews mention courteous technicians, timely arrivals, and work explained before proceeding. Pricing is discussed prior to service whenever possible Local experience that helps homeowners across Jackson, Tennessee compare a more region-aware provider.

Service Area

Headquartered on Mill Master Dr in Jackson, Tennessee and serving nearby neighborhoods throughout Madison County.

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Listing details

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  • Verified listing details
  • Service information
  • Customer review signals
  • Photo gallery
  • Public contact information
  • Published local profile

How This Business Compares

A quick local comparison based on review strength, business detail, and local service fit.
  • Holds a strong position among local competitors.
  • Performs at or above the local average rating.
  • Has more review volume than many local competitors.
  • Shows strong customer satisfaction signals based on review quality and volume.

Services Covered

  Plumbing Services
  Renovation Services
  Supplier
  Drain Cleaning
  Water Heater Repair
  Water Heater Services
  Water Heater Replacement
  Leak Detection
  Maintenance
  Pipe Repair
  Faucet Installation
  Installations
  Repairs
  Toilet Repair
  Garbage Disposal Repair
  Sewer Line Assessment
  Shower Valve Repair
  Clogged Drain Service
  Plumbing Inspection

Services include drain cleaning, clogged toilet and sink repair, water heater repair and replacement, garbage disposal service, leak detection and minor pipe repair, faucet, toilet, and shower valve installs, and basic sewer and sump checks.

Reviews

Customer Reviews

Roman Brown
I’ve been using McCoys for several years, Service team is usually great. I’ll ask guys who did my service we’re not overly friendly or explaining what they did in great detail as the previous ones head, but as far as I know, the service was…
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I’ve been using McCoys for several years, Service team is usually great.
I’ll ask guys who did my service we’re not overly friendly or explaining what they did in great detail as the previous ones head, but as far as I know, the service was good and communication was good
Kay Lee
Abby was our technician and she was great and very helpful and respectful. We have a Lenox gas central Heat and ac and the heat exchanger had to be replaced and the burners replaced. It took probably 2.5 hours and cost $1200 and that’s just…
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Abby was our technician and she was great and very helpful and respectful. We have a Lenox gas central Heat and ac and the heat exchanger had to be replaced and the burners replaced. It took probably 2.5 hours and cost $1200 and that’s just for labor because the parts were all under warranty. But I did so enjoy Abby she was great.
Paula Nowell
When I called for service the lady was very nice on the phone. She had a tech at my house, within a couple of hours. He called beforehand, and he was very nice & courteous. He fixed the problem quickly, and didn’t try gouge, some local lon…
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When I called for service the lady was very nice on the phone. She had a tech at my house, within a couple of hours.
He called beforehand, and he was very nice & courteous.
He fixed the problem quickly, and didn’t try gouge, some local long time plumbers do.
We will definitely be using them again.
Phil McClarin
Blower wasn't working correctly and called McCoy's and they were very prompt. Noah the technician came and diagnosed the problem and the next morning was here with the parts and installed it and got my unit going. Noah was very knowledgeab…
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Blower wasn't working correctly and called McCoy's and they were very prompt. Noah the technician came and diagnosed the problem and the next morning was here with the parts and installed it and got my unit going.

Noah was very knowledgeable and polite and his communication was on point. I definitely recommend McCoys and will definitely use again.
Max Doodles
These people sent a child to evaluate our problem (service call $90.00) he was here 40 min. Replaced a LIMIT SWITCH (a 10 dollar part). Our bill came to $256.00. Tried to ask why so much and he could not explain it. Called the Office and…
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These people sent a child to evaluate our problem (service call $90.00) he was here 40 min. Replaced a LIMIT SWITCH (a 10 dollar part). Our bill came to $256.00. Tried to ask why so much and he could not explain it. Called the Office and politely (on recording-mine) ask to speak to the Mgr. or owner PERIOD. Thomas got on the phone and started the car dealer rap to try and convince me that 90 + 10 = 256. I ask for a detailed record and he got nasty. Said he was a Marine (as if that was threatening) and told me that he don't need my business and I was disrespectful to the girl that answered the phone. My recording proves different. since we are ICED IN, I invited Thomas to come and talk to me about it. His reply was "I am not going to do that." MY reply was "I DID NOT THINK YOU WOULD" Repair persons are to (evaluate and make sure all is well before leaving. Now we have leaking gas in the house and my wife called and was told to call JEA that McCoy only did an electric repair. Now we have very dangerous situation where we did not. Talked to Tracy Spann/McCoy and she was very supportive of her staff...did not care about customer at all. This is recorded also. After their response I can also call them liars. Have never had any other service in Jackson as we have only been here 6 months. LIARS 1st class. Furthermore, the only thing they were threatened with is exposure of a rip off and stupidity;

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Frequently Asked Questions

Common requests include drain cleaning, water heater repair or replacement, fixing running toilets, and repairing leaks under sinks. The team also replaces faucets and disposals and can assess basic sewer or main line concerns.

Yes, office hours are Monday through Friday during the day. The team provides call-ahead notifications and works to find a window that fits your schedule.

Yes, technicians service both repairable issues and full replacements when needed. They can review options on site, including estimated timelines and costs before work begins.

Technicians discuss expected charges before starting work when possible, and invoices outline labor and parts used. If the scope changes, they will communicate updates before proceeding.

Yes, the team assists residential customers and light commercial locations. Scheduling aims to minimize downtime and coordinate access with staff on site.
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Opening Hours

  • Monday 8:00 AM – 5:00 PM
  • Tuesday 8:00 AM – 5:00 PM
  • Wednesday 8:00 AM – 5:00 PM
  • Thursday 8:00 AM – 5:00 PM
  • Friday 8:00 AM – 5:00 PM
  • Saturday Closed
  • Sunday Closed

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Business Details

Business Rating
4.90 (2,068 reviews) Featured BusinessPro Listing
Address
81 Mill Master Dr, Jackson, TN 38305
Business Type
Plumber
Website
https://www.airmccoy.com/
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