David Gray Plumbing

Dominic is the best in the business. He has serviced 2 of my homes and always does a great job. He is great at explaining and showing the problems. I had a leak in my shower and he had to open up the wall to access it. He took several pictures and explained everything thoroughly. He cleaned everything up and left it in better condition than when he arrived. Highly highly recommend Dominic at David gray.

DeJarius was prompt, very polite and handled my request with ease. Very personable and provided great customer service. He installed my new faucet and took the old one for disposal. Educated me on what I needed to do later down the road. If I needed service again will definitely utilize David Gray plumbing!

To the manager,       Totally UNSAT job from David Gray Plumbing Jacksonville!!  Job was not complete and sir, please don't overcharge Seniors who  barely live on a retirement paycheck. . You connected two elbow PVCs to the new back flow preventer and glued to the standig PVC posts. Supplies Estimated cost: $20.00. I provided you the parts that I purchased from one of your suppliers for $330.00. This new unit needs test certification for submssion to JEA immediately upon installation.. Cresta, your clerk said that I have to pay another $99.00 to get it certified, why i have to pay again?? You know, I have no assurance that Irrigation water will not flow back to contaminate my House POTABLE water unless certified. HEALTH HAZARD sir.. I can't wait another 10 months for JEA to perform their annual test certification. In addition, your technician refused to insulate the new unit to prevent damage from future freezing temperature He said I have to do it myself.. I know I hired your for that.  Should I have known, I would have said to the technician not to proceed. !!STOP!!! I paid your services $508.25.. Material less that $20.00 Labor? $508.25 with out you providing the BackFlow preventer is exorbitant. I dont mind what I paid you, if youre willing to test certified or insulated it, which give me peace of mind.. NOTE:  What you did forced me to canvass around on a similar job. They said the whole job would be less that $600.00 which include backflow preventer, PVC connectors and certification that they provide Yes sir, I believed I was overcharged with incompleted job. I called your office 2 times wihtout any feed back, so I have to do this. Thank you Sir, and God bless you. Very respectfully Wenceslao

Our technician Adam was so excellent! First let me say me and my husband love David Gray!! They are always so professional and their customer service is excellent. From the customer service team to the technician. They have serviced my house since we moved to Florida and everything they do is impeccable. Adam was so thorough and went over everything we us. He checked our entire electrical system and made suggestions. We couldn’t be happier. Thank you Adam for your professionalism and kindness and also to David Gray for their team!

Though disappointed that my 3.5 yr old Rheem failed and was not covered because it was already a warranty replacement-see the trend-David Gray tech Brad arrived the next morning with a Bradford White replacement. Brad said I needed to flush the old one though I have been annually but agree the amount of sediment that came out was too much so may do more often. Brad said they have been losing money with Rheem failures and they no longer use them… would have been nice to know when a new install was nearly a grand cheaper! Overall Brad was professional, honest and did a perfect install. David Gray has a high rating for a reason!