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FeaturedVerifiedPlumbers in Kalamazoo, Michigan

Service Professor

Featured in Kalamazoo Today 4.90 (2,312 reviews)(269) 440-6354

Service Professor offers plumbing, electrical and HVAC services in Kalamazoo. Its local history dates back over 40 years, when it was a small electrical company based in Greenville, Michigan.

Business Highlights
  • Its technicians are licensed and trained professionals.
  • Its technicians are background-checked and drug-tested.
  • Plumbing services carry a 100% satisfaction guarantee.

Service Area

Kalamazoo, Grand Rapids and Lansing, as well as West Michigan and Mid Michigan.

Featured on ProsGrade. Service Professor is one of 12 plumbers ProsGrade lists in Kalamazoo, Michigan.

Listing details

12 services listed, including Plumbing inspections, Pipe repair and lining and Leak detection. Open Monday to Saturday. Rated 4.9 from 2,312 reviews.

  • Verified listing details
  • Service information
  • Customer review signals
  • Photo gallery
  • Public contact information
  • Published local profile

How This Business Compares

How Service Professor compares with the other 11 plumbers on ProsGrade in Kalamazoo, using public Google ratings and review counts.

  • Ranks in the top quarter of the 12 Kalamazoo plumbers on ProsGrade by Google rating and review volume.
  • Rated 4.9 on Google, at or above the 4.9 average of other Kalamazoo plumbers on ProsGrade.
  • Has more Google reviews (2,312) than 9 of the 11 other Kalamazoo plumbers on ProsGrade.
  • One of 11 Kalamazoo plumbers on ProsGrade rated 4.7 or higher from at least 10 reviews.

Services Covered

12 services
  • Plumbing inspections
  • Pipe repair and lining
  • Leak detection
  • Drain cleaning
  • Gas line repairs
  • Hydro jetting
  • Water heatersTankless water heaters
  • Water filtrationWhole-house system installation
  • Water softeners
  • Bathroom plumbingToilet, faucet and shower repair/installation
  • Garbage disposals
  • Sewer repairTrenchless sewer repair

Reviews

What customers say

Customers describe the technicians as respectful and courteous, and one customer praises a technician's knowledge. One customer reported that an air-conditioning unit was placed on a dirt pile and its pad did not fully meet the ground; after a delayed office follow-up, a technician said the crew would return in spring to level it with pea gravel.

Customer Reviews

Katrina Jors

We have used them for plumbing and heating issues, 10/10 would recommend! Great service, very clean and respectful technicians! Landon, Ryan, and all the help they brought with them were absolutely fantastic to work with! Called them after a tornado ripped out our electricity, they had us up and running withing 2 hours of getting here!! Alex was fantastic to work with!
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Curtis Whitaker

Brandon showed up on time full of enthusiasm and energy to work on my complexed electrical project. His skill and knowledge led him to troubleshoot the issue, identify and make the necessary repairs/fixes. He was courteous, respectful and a true professional and ambassador for Service Professionals. I would highly recommend him for any electrical project in your home. Thank you, Brandon. Curtis Whitaker
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Amanda Hill

Update: Jason was back out today. He almost immediately said it was not the same as he left it. It had already sank a few inches by the time the office finally scheduled someone back out. After discussing it a few minutes it came to light that the sales guy I spoke with the day before was adamant about the placement, causing it to be installed on the frozen mud. Jason assured me they would come back out to level it with pea gravel in the spring when things had thawed. As difficult as the office was, the technicians were outstanding. We had Billy and Jason out to install an additional electrical panel, a new furnace, and an ac unit. They were leaving just as I got home so I didn't speak with either. We were mostly satisfied with our service. The furnace is running great, or house doesn't seem to have a many cold or hot spots, and it's much quieter than our old system. Then we went outside to were the ac unit was installed. They put it on a pile of dirt that was remnants of our fence being installed. I tried calling the company in good faith , was told the project manager would be in touch that day out the next, and here we are 3 days later without a word from them. Now that the snow is starting to melt you can really see how poorly it was done. The pad doesn't even touch the ground completely. And to make matters worse, after paying $23k already we will probably have to shell out more to get the unit moved.
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Frequently Asked Questions

How does Service Professor present plumbing prices?

The company says its technicians provide several options with upfront pricing, so customers can choose a solution.

What happens if a major plumbing repair fails?

Service Professor offers a one-year repair guarantee for plumbing, electrical and HVAC services. It says it will return at no charge to correct a major repair that fails.

Does Service Professor offer 24/7 customer service?

The company says it offers customer service 24/7.

What does a whole-house water filtration system treat?

Service Professor says a whole-house system treats all water entering the home.