True Blue Plumbing LLC

I had a water heater installed about three years ago and True Blue completed a professional install at a reasonable price. Was very happy with that. Pressure relief valve blew and I tried for three weeks to get an appointment but could never get through to schedule an appointment after talking to someone on the phone for a few minutes. He said there were problems with their phones, but I tried emails and leaving messages for three weeks. Even though I have a warranty with True Blue, I had to end up calling another plumber.

Review of True Blue Plumbers: A Cautionary Tale Plumber: Devin This was, without question, the worst plumbing experience I’ve had since 1992. True Blue Plumbers was a HUGE disappointment and left me feeling “had”: -Unreliable scheduling: They didn’t show up on the promised day, and when they finally arrived the following day, they were late—wasting hours of my time. -Deceptive bait-and-switch pricing: After reviewing the job onsite, the final price was a staggering 72% higher than what had originally been discussed. -Careless workmanship: To top it off, the plumber left dirty fingerprints across our white ceiling, adding insult to injury. I will never allow True Blue Plumbers back into my home or any property I own. We will not recommend them to anyone. Their name is fitting—because after dealing with them, you’ll be True Blue from the disappointment. I told him that we wouldn’t be able to buy our grandchildren any Christmas presents this year because of how much he overcharged us, he just laughed as if I was joking. Bottom line: I feel compelled to warn others—this company is overpriced, deceptive, and careless. Save yourself the headache and look elsewhere.

Called for a simple main drain clearing The 18 -19 year old plumber they brought out to my house wanted to be paid upfront for a drain cleaning job and then wasn't able to operate his spartan drum tool to clear the drain Even though he did nothing and was unable to operate his machine he said another plumber would come out the following day to clean my drain because his tool was broken somehow (didn't check to see if it was working before he came out) I get it things happen..however he said he needed to be paid his 200 dollar hourly because he still drove out and even though he didn't do anything he thought he still needed to be paid He also proceeded to tell me this " drain opening" would atleast be a 4 hour $800 dollar job I told him sorry but no Called anthony's plumbing and did the 79.00 drain cleaning and they where in and out in an hour. Learn from me guys...there's good plumbers and there's bad ones. This is a 1 of 1 situation your's may vary but these people were pretty manipulative and literally tried stealing money from me after failing to do an hour drain clean Be careful guys

True Blue Plumbing came and installed my hot water heater back in 2022 and did an amazing job. A few weeks ago I had some leakage from the area and thought it might be an issue. However I think it was so blockage with my furnace. Devin came out and cleaned it for me so far I’ve not had any issues. Fingers crossed it stays that way.

I have had Devin come out a couple times for service on our house. He has been fantastic both times. Very helpful in answering my questions, providing advice without the salesy approach many other companies seem to have made standard. I trust his guidance and he has done great work that holds up.