Lone Wolf Plumbing, LLC

I contacted Lone Wolf Plumbing on a Saturday morning regarding a leaking water heater. The call was answered promptly, and technician Jerry arrived at my home the same morning—impressive responsiveness on a weekend. I explained the situation: a noticeable leak from one of my two water heaters (both approximately 12 years old), located in the attic. Jerry conducted a thorough, professional inspection and clearly outlined the available options. The most budget-friendly immediate fix was to replace the leaking connections. However, he also noted that one unit was in significantly worse condition overall, while the other showed clear signs of wear on the connections. After quoting a new water heater and confirming availability through his trusted vendor (also working that weekend), we discussed the pros and cons at length. I ultimately asked if it would be feasible to replace both units rather than patch one and risk another failure soon after. Only at that point did Jerry share his honest professional opinion—that replacing both was the wiser long-term decision—which aligned perfectly with my own thinking and gave me added confidence in the recommendation. Jerry then coordinated with his partner (who was on standby), and the two of them completed the full replacement efficiently and professionally: - Drained both tanks and analyzed the sediment/deposits that came out (very informative) - Carefully removed the old units from the attic - Installed two new water heaters - Retrofitted and modified connections to integrate seamlessly with the existing PVC plumbing framework - Installed new drip trays - Performed pressure testing to verify no leaks I was able to observe the entire process and the final installed assembly, which looked clean, code-compliant, and built to last. The work was finished in a timely manner, especially critical with a freeze warning approaching the Katy area. This was one of the best plumbing experiences I’ve had. Jerry remained even-keeled, transparent, knowledgeable, and genuinely customer-focused throughout—no upselling pressure, just straightforward expertise and honest advice. The team’s weekend availability, attention to detail, and quality of workmanship were outstanding. I highly recommend Lone Wolf Plumbing—specifically Jerry—for anyone needing reliable, professional plumbing service in the Katy area. Thank you, Jerry! Would definitely call again and refer to friends/family.

I am so glad to have found Lone Wolf Plumbing! It was almost end of the day when I encountered a drain problem with my toilet. Thankfully, Jerry was able come and check the problem within the next 20 min. He was efficient in assessing the problem and solving the issue. Jerry was pleasant, respectful, and hard working. He took the time to find the root cause of the toilet drain problem and ensured that I don't encounter the same problem in the future. I am very satisfied with his services and will recommend his company to my friends and family around Katy. Thank you, Jerry!

I first used Jerry back in 2023 for a garbage disposal repair and was impressed by his responsiveness, thoroughness, and willingness to explain everything. He made sure the installation was done right and took time to educate me on any recommendations. Very personable and professional. Of course, you never need a plumber until it's an emergency. Long story short, I had a handyman attempt a fix, and one issue turned into a much bigger problem: incompatible parts, leaking water, sheetrock damage, and a water heater that still wasn't working. I immediately called Jerry this morning, and he arrived in less than an hour. After examining everything, he gave me two options. With the holidays and this being a very unexpected expense, I wasn't prepared to pay for a full water heater replacement. Jerry understood and offered to check on parts for a repair instead. He was able to locate everything needed, and that same day, he and his assistant had my water tank assembly repaired and working. I am so grateful for his honesty, expertise, and quick turnaround. As a loyal customer, I will absolutely continue using Lone Wolf Plumbing and recommending Jerry to family and friends. If you need a plumber you can trust, call him!