Business ProfilePlumbers in Katy, Texas
Mercy Plumbing
Mercy Plumbing provides residential plumbing in Katy and nearby communities, as well as commercial plumbing. Scheduled virtual visits let a master plumber assess a plumbing issue by video and determine whether an in-home visit is needed.
Featured Plumbers in Your Area
Compare a few featured businesses in this area.
Business Highlights
- It is family-owned and operated.
- It offers 24/7 emergency plumbing service.
- It charges by the job rather than by the hour.
- It offers a 100% money-back guarantee.
- It offers financing options.
- Mercy Plumbing lists Texas plumber license MPL-39926.
- The company describes itself as insured and bonded.
Service Area
Katy, Cinco Ranch, Bunker Hill Village, Fulshear, Richmond and Sugar Land.
Public local listing. Mercy Plumbing is one of 12 plumbers ProsGrade lists in Katy, Texas.
Listing details
12 services listed, including Drain cleaning, Commercial plumbing and Toilet repair and installation. Open 24 hours, 7 days a week. 843 reviews.
- Verified listing details
- Service information
- Customer review signals
- Photo gallery
- Public contact information
- Published local profile
How This Business Compares
How Mercy Plumbing compares with the other 11 plumbers on ProsGrade in Katy, using public Google ratings and review counts.
- Has more Google reviews (843) than 8 of the 11 other Katy plumbers on ProsGrade.
Trust Signals
Open 24 hours, 7 days a week for emergency plumbing needs.
Services Covered
12 services- Drain cleaningHydro jetting and specialized equipment
- Commercial plumbing
- Toilet repair and installationClog clearing and replacement
- Gas line servicesLeak detection, repair and installation
- Sewer servicesRepair, hydro jetting and trenchless replacement
- Hydrostatic testingSewer line pressure testing
- Sewer camera inspection
- Leak detectionSlab and wall leaks
- RepipingWhole-home work; PEX and copper pipes
- Water heater servicesGas and electric tank systems and tankless units; installation, repair and maintenance
- Water filtration systems
- Bathroom plumbing and remodeling
Reviews
What customers say
Customers describe the plumbers as professional and knowledgeable, and one customer valued John’s straightforward explanations. A caller seeking a water-heater installation quote said a representative made a comment they found off-putting and unprofessional, so they ended the call without moving forward.
Customer Reviews
Yiming Zhu
I spoke to John over the phone. He was able to give me a great deal for repairing a leaky exterior main water pipe and valve. Nathaniel came out for the same-day repair. He's very professional and courteous.
B Mon
I called to request a quote for a water heater installation and was told that someone would need to come out to assess the current setup in order to provide an accurate estimate, which I completely understand. However, during the call, the representative stated that he was “losing $100” just by being on the phone with me. That comment was off-putting and unprofessional, and it immediately changed my impression of the company.
As a customer, I’m calling in hopes of receiving helpful guidance and good service—not to be made to feel like a burden. Rather than continuing the conversation, I let him know I would not be moving forward with their services and ended the call. Seems like they have enough business by his attitude.
Neel Gupte
John is very knowledgeable. More important, he is honest and a straight shooter. He will tell you straight if something is not right and help you understand why. I like it. We had to reroute a gas line to the outdoor kitchen. I had another contractor come in to give me an estimate. But what John proposed was brilliant. Julian and his coworker did most of the work. It was thorough. Their price was reasonable and affordable. It took them over a day to finish the entire work. I will use them in the future. I strongly recommend them.
Write a Review
Share your experience with this business. Reviews are moderated before they appear publicly.
Frequently Asked Questions
What does Mercy Plumbing’s annual membership inspection cover?
It includes an annual plumbing inspection with aerator cleaning, drain and fixture shutoff-valve checks, a water-heater drain, and a camera inspection of the main sewer line if a cleanout is accessible.
How long can a Mercy Plumbing home repipe take?
Smaller homes may take a couple of days; homes over 3,000 square feet can take up to a week. Hard-to-access pipes or a more complex plumbing system can extend the job.