Obsta Plumbing, Inc.

My water heater went out on a weekend. I called Monday morning and was scheduled for an appointment within a few hours. After I approved the quote, Mario and Justin arrived within two hours and did an amazing job of removing the old water heater and installing the new one. I was impressed by everyone's professionalism and attention to detail.

Was referred to Obsta by my realtors, David and Barbara Rozier, and I was incredibly impressed with the communication and professionalism of the interaction and service provided! Paul and his crew care about their customers more than most of the companies I’ve worked with before. They made sure I knew when they would arrive and what the issue was and my options. They helped complete the service better than I ever expected! Will definitely be using Osta from now on.

October 2023 update: Bought a new gas cooktop to replace our 20 year old one, and called Obsta to do the installation. They arrive on time (actually a bit early) and got right to work. They quickly discovered the existing opening was a bit too small for the new cooktop, but had everything they needed to cut a quarter inch out of the granite countertop and get the job done. Reasonable price, excellent workmanship, great results. .. Previous review: I bought a water softener and a whole house filter with the intention of installing them myself, but had second thoughts about that given potential consequences if I got it wrong. I called Obsta, they came out and gave me an estimate, and pointed out that there was a small leak on the main line to the house which I hadn't noticed. They included that repair, as well as a new shut-off valve, and I gave the OK to get started.

They arrived exactly when they said they would, and despite running into a couple of unanticipated problems - at one point they had four guys at our house - they stuck with the original quote. The results were better than I imagined, a very neat job, all the pipes were well insulated and you would never have guessed they dug a 20 foot trench from water supply line to the softener. As they were finishing up I realized I'd better start studying the manual so I could set up the program and start using the softener. When I went outside - they had already competed the setup! They had also checked the water hardness level, adjusted the softener to match, advised me on proper salt levels and maintenance requirements.

On their way out they all stopped and were looking at the roof - they noticed an AC condensate line dripping which should not happen unless the main condensate line is clogged. They suggested I check that out, which I did, and they were right. I was able to clear the line before any damage was done. Apologies for the long review, but these guys went above and beyond anything I expected, and that is a pretty rare thing.