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Ferguson and Son's Services

Plumbers in Killeen, Texas
Ranked #8 in Killeen | Grade B-
4.20 (186 reviews)

Ferguson and Son's Services

Residential plumbing service and repair in Killeen, Texas with weekday availability. Technicians outline findings and costs before proceeding so homeowners can choose the right path forward.

Ferguson and Son's Services business photo 1 - Plumbing in Killeen
Ferguson and Son's Services business photo 2 - Plumbing in Killeen
Ferguson and Son's Services business photo 3 - Plumbing in Killeen
Ferguson and Son's Services business photo 4 - Plumbing in Killeen
Why Homeowners Choose This Business

Local Killeen, Texas provider with a focus on residential plumbing needs. Clear appointment windows and direct phone support. Technicians explain findings and next steps before work proceeds.

Service Area

Killeen and nearby Central Texas communities. Call to confirm service to your address and available appointment windows.

Local Pro Business

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Listing details

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  • Verified listing details
  • Service information
  • Customer review signals
  • Photo gallery
  • Public contact information
  • Published local profile

How This Business Compares

A quick local comparison based on review strength, business detail, and local service fit.
  • Has an established presence within this local market.

Services Covered

  Plumbing Services
  Drain Cleaning
  Water Heater Replacement
  Tankless Water Heater Service
  Water Heater Services
  Fixture Installation
  Toilet Repair
  Faucet Repair
  Installations
  Leak Detection
  Shower Valve Repair
  Garbage Disposal Installation
  Pipe Repair
  Residential Plumbing
  Fixture Replacement
  Drain Troubleshooting
  Plumbing Diagnostics

Leak detection and repair; toilet repair and replacement; faucet and valve repair; water heater replacement and service (including tankless); shower and tub repairs; garbage disposal replacement; basic drain troubleshooting.

Reviews

Customer Reviews

Patricia Hansen
Tried to use my home warranty to fix my toilet and light my pilot light. I’ve been w/o hot water for over 10 days. Had to wait a week for them to come out. They said we’ll come between 9-5. I waited and took off work in the morning thinking…
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Tried to use my home warranty to fix my toilet and light my pilot light. I’ve been w/o hot water for over 10 days. Had to wait a week for them to come out. They said we’ll come between 9-5. I waited and took off work in the morning thinking I’ve already waited a week I should be first on the list. No wrong. They didn’t come till like 1:30. I had to go back to work, so I wasn’t home. I left a message to them with my daughter. He looked at my toilet and said I can’t work on that it’s been worked on by someone else. Just because the toilet was lifted off the base. Said it would be against the law. So of course it got denied and now I’ll have to pay out of pocket to get done what my warranty covers. He checked out the water heater and said he could also not touch it as it was not up to code. So still no toilet or hot water. So instead of calling in to make another work order. He said it would be $3,100 to fix water heater. So very disappointing in the time I wasted the money I lost and still don’t have a working toilet or water heater. He seemed genuinely disinterested in helping. But made sure to leave a $200 invoice even tho I went through my home warranty. I would say look for someone else, like Crows plumbing. I used them for my water line break outside. Same day arrival same day repair. Best plumber I’ve had so far.
Charles Morrison
A tech came out to "fix" a shower issue i was having. After paying for the visit and the tech leaving I was left with the same issue as before not resolved. So I called and asked them to come out again and had another appointment scheduled,…
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A tech came out to "fix" a shower issue i was having. After paying for the visit and the tech leaving I was left with the same issue as before not resolved. So I called and asked them to come out again and had another appointment scheduled, but less than 24 hours before the appointment they wanted to push my time slot to later in the day. I just went ahead and just fixed it myself to save on time away from work. Don't waste your time with this company because they will definitely waste yours.

Edit to their response: there should have never been a 2nd visit. It was very obvious the issue wasnt resolved on the first attempt and I see that im not the only one with the same issue according to other reviews. You take $ from the customer and the warranty company then make it a circus to actually resolve the problem. You told me it would most likely take 3 visits to actually fix our issue. Completely unacceptable and bad business.
Michael McGuyer
Our toilet tank had a crack. Chris arrived just after lunch with his helper, Chase. They were both courteous and moved efficiently. Chris sent his report to my home warranty company, who turned down my claim as “not normal wear and tear”…
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Our toilet tank had a crack. Chris arrived just after lunch with his helper, Chase. They were both courteous and moved efficiently. Chris sent his report to my home warranty company, who turned down my claim as “not normal wear and tear”. He quoted $325 to install the new toilet which I had already purchased. I thought that was rather high, but needed the toilet in that day, so I OK’d the work. They did the replacement in about 20 minutes, left the area clean and took the old toilet away. For professionalism and courtesy, they can’t be beat. Thanks guys.
Donald Jones
Ferguson and Son's excellent plumbing experience. Shawn and Craig did an outstanding job on my tankless water heater. I would be able to refer them to anyone who needs help. Thanks to the exceptional service.
Knite63
F&SS replaced my water heater with much professionalism, knowledge and courteous customer care. Matt explained all the pertinent details and how the installation process proceed. I highly recommend F&SS for all your plummeting needs.

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Frequently Asked Questions

Typical calls include toilet and faucet repairs, water heater replacements, and leak troubleshooting. The team also helps with shower valve issues and garbage disposal swaps for residential homes.

Service is available Monday through Friday, 8:00 AM to 5:00 PM. Call (254) 233-2113 or visit the website to request an appointment and confirm the time window.

They can communicate findings to a home warranty provider when applicable. Coverage decisions and timelines are determined by the warranty company’s policies and approval process.

Same-day replacement may be possible depending on schedule and parts availability. Call early with your model details to check inventory and set expectations for timing.

A technician evaluates the issue on site, explains options, and provides pricing before work begins. For replacements, you can request a quote after discussing brands and specifications.
 Verified Listing

Opening Hours

  • Monday 8:00 AM – 5:00 PM
  • Tuesday 8:00 AM – 5:00 PM
  • Wednesday 8:00 AM – 5:00 PM
  • Thursday 8:00 AM – 5:00 PM
  • Friday 8:00 AM – 5:00 PM
  • Saturday Closed
  • Sunday Closed

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Business Details

Business Rating
4.20 (186 reviews) Pro Listing
Address
810 N W S Young Dr Ste 107, Killeen, TX 76543
Business Type
Plumber
Website
http://fergusonandsons.services/
City Page
Plumbers in Killeen, Texas

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