Knoxville, Tennessee-based plumbing company providing drain cleaning, leak repairs, water heater service, grinder pump work, and fixture installations with an emphasis on communication and punctuality.
Customers point to steady communication, on-time arrivals, and solutions that address the issue without upselling. Photos and status updates are often provided so you know what’s happening and why Local experience that helps homeowners across Knoxville, Tennessee compare a more region-aware provider.
Serving Knoxville, Tennessee and nearby Knox County communities from the North Hills/Fountain City area to surrounding neighborhoods.
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Common services include drain and sewer cleaning, leak detection and repair, water heater repair and replacement, fixture installation, grinder pump and recirculation pump work, and basic plumbing diagnostics and maintenance.
Daniel was punctual and very polite. He was very good listener when I was explaining the issue with my kitchen sink. He came very prepared and worked consistently. He was very thorough and he kept us abreast step by step of what was going on. He is a good communicator and again very impressed with his skills and diligence, to the point I will keep being an SMK Plumbing and Electric customer and give out referrrals
WOW!! This company was recommended by our preacher as a good and reputable company! That was and understatement! They installated Grinder pump and tank, they ran line from outlet of new pump tank to the existing cleanout. They also ran electrical for the septic pump and alarm system and installed 60' of 3-4" trenches 24-36" wide. We also had them install a recirculation pump on the existing water heater.Schedules were kept with regular contact when the workers were on their way. The owner Shaun came out on the last day and brought his guys lunch and included me! I will never use any other plumber or electrian. My project from start to finish was completed without any issues. It's been several weeks, and everything is running as it should. I actually have another small project that I am waiting on a bid. THANKS SMK!!! Your crew/team are amazing!
Zack was extremely good at listening to my concerns and needs. He followed through staying in contact with me the whole time and even sending me photos of the work. Very impressed with the finished product. I highly recommend SMK.
While working at home this afternoon, I was alarmed to discover the sink in my garage overflowing with a bubbling, fetid morass of the most putrid filth imaginable. As it happened, the waste water line for the house I recently moved into was gummed up with decades' worth of slowly accumulating sludge to the point where the flow was almost completely obstructed, effectively making it impossible to run any water in the house.I called SMK Plumbing & Electric in a panic and explained the situation. After initially telling me that no one would be available until the next day, which was understandable given the timing, the office staff made some adjustments and dispatched a technician to my house.Brandon showed up less than an hour later and had the issue resolved in about twenty minutes. He made a quick inspection, articulated the problem clearly, and provided a reasonable quote before getting started. He then performed a thorough snaking on the problematic line, working cleanly and efficiently to restore water use. While he was at it, he explained how some missteps with the plumbing installation and previous repairs had contributed to the blockage and gave me an additional quote for replacing the line for future reference. Again, this all happened within the span of about 90 minutes on a busy afternoon during the week of Christmas.While it's always a bummer to have issues like this pop up, I couldn't be more pleased with the service Brandon and SMK provided. Every homeowner needs good, professional servicepeople they can call on in a pinch, and SMK Plumbing & Electric will definitely fill that role for me going forward. Hire this company!
AMAZING COMPANY AND PEOPLE!! ASK FOR JUSTIN!! 1,000/10 EXPERIENCE.If you judge a company off its employees, Justin needs to be the face of that company. He was professional and fixed what was wrong the first time. No BS “well this could be replaced too” lines - just honesty and quality work.They called me back within minutes of me submitting a request through my home warranty company. This was my first sign this was going to be an easy experience. My shower in the master bedroom was leaking through the ceiling into our guest bedroom in the basement - Justin came out in a hurry like it was his own home leaking.After showing him where the leak was my first concern was that this “simple fix” was going to be a nightmare that led to 10 other things needing to be replaced. Nope. Justin reassured me that it wasn’t as big of a deal as I thought and he got to work stopping the leak then making repairs. Super respectful guy. I had my wife, mother and my two daughters at home (both under 2) and he was super polite to the women and mindful of the children around the home. SMK you’ve got my business for life, thank you Justin!!!
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