Local plumbing company serving households around Kyle, Texas and Buda with daytime appointments Monday–Saturday. Work spans repairs, replacements, and routine troubleshooting, with an emphasis on explaining options and keeping work areas tidy.
Daytime availability six days a week, a local office nearby, and technicians who explain options before proceeding. Review patterns mention careful work inside the home and shoe covers, as well as same-day completion when parts are on hand Local experience that helps homeowners across Kyle, Texas compare a more region-aware provider.
Primary service in Kyle, Texas and Buda, with calls throughout nearby Hays County neighborhoods along FM 2001 and the I-35 corridor.
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Typical jobs include leak detection and repair, faucet and toilet service, drain clearing, garbage disposal replacement, and water heater troubleshooting and swaps. Technicians can install customer-supplied fixtures when appropriate and advise on parts and timelines before work begins.
Reviews frequently note courteous technicians who explain findings, wear shoe covers, and complete many jobs the same day. Several customers appreciated clear walkthroughs of parts and pricing. Some critical feedback mentions upsell-style estimates for simple fixes and dissatisfaction with short warranty coverage on past repairs. Overall ratings trend positive but reflect mixed experiences on pricing and long-term outcomes.
So, I initially gave a 5-star review because our service tech, Andrew immediately came into our home (before beginning any work) and stated that he and his colleagues were in competition to get the most “5-star” reviews. However, this was my grandmas house where he replaced the 30 year old faucet and this archaic faucet was better than what they installed! I had requested a service call because this thing has been leaking like crazy since “Beyond Wow” installed the replacement faucet and mind you, we had a handheld shower head prior and apparently, they don’t also critically think about if it was a handheld shower before, maybe we want the same thing installed. I came back to my grandmas, to find a fixed shower head installed. Nevertheless, digressing back to my initial complaint (one of many with them and I’m not one to complain), we have never had a faucet leak and when Andrew came back to inspect the leak, he so condescending and curt and said that it’s an old faucet and he didn’t see anything leaking. Funny thing is, I put my sons bucket of toys under the faucet to show proof and furthermore, I conveyed to Andrew that my cats have never been so active in the bathtub since he installed the faucet. He fired back by saying that it is part of the territory on the age of the home and if we wanted to, they could start gutting into the walls, if that would make me happy!At this point, what made me happy was him leaving our home, because this is another person that clearly doesn’t take pride in their work; nor do they care that he actually made matters worse with our faucet! It was just a ball-bearing that caused the faucet to need to be replaced and now, we can’t even regulate hot and cold water, because the whole faucet is “out of whack”! THIS COMPANY IS NOT WHAT THEIR NAME TRIES TO SUBSTANTIATE”!!!!!
They repaired my front yard water main pipe leak back in Sep 2022, and now about 3 years later, the a leak reemerges from the same place. I called them and they said their warranty is only for 1 year. To me, a pipe which is flexible and is buried in 1 ft of dirt should not fail just in 3 years. Poor workmanship or planning by them. The manager did not even want to acknowledge that there could be any poor work by them and she said we are 100% sure we did the work excellent!!!! How can you be sure, and even she was not willing to give some discount to a returning customer who has had the same issue. I will not work with them anymore, and the first time I worked with them I believe they were very pricy. The 2-star that I give is only for for their nice greeting and conversation, although that is important, more important is quality of work and acknowledging possible poor work.
Zach and Sean came out to install our Grohe water filter/ carbonator and a special drain for our master bathroom sink. I truly appreciate their skill and professionalism in handling our home. They wore shoe covers which is such a rare but greatly appreciated courtesy! I felt very reassured by their responses to my Many questions. Lol. We have used a few local plumbers but I really was left with a positive impression of Beyond Wow Plumbing and their work thanks to Zach and Sean. They had me thinking “Wow could all of our plumbing work had been this easy if we called them sooner?”. I hope to have them back out to install something else for us when it arrives.
Had two leaks, asked them to come fix the leaks. The toilet gasket seal had rotted enough to form a small leak. This is a $5 fix for parts, and a 5 minute fix, was willing to pay for the convenience since my other problem existed as well. The only quote offered was to replace the entire toilet with a several hundred dollar replacement "rebuild". This is despite them correctly identifying the leaking gasket. Simply replacing the gasket was never offered.The kitchen faucet was also leaking at its base, slightly more complex issue that was going to require replacing the faucet. Similarly, the only quote offered was for a "full faucet rebuild", and specifically pushed a "nice delta faucet" for $350.Between parts and labor, the quote for these fixes was over $1800, probably about $1600 too high. I asked for a customer-supplied parts quote (just paying for labor), and not too surprisingly this quote never came.Additionally, my partner at home was asked alot of unnecessary questions about her and my occupation, and it seems quite clear based on the conversation that we were being evaluated as to whether we were someone who would just pay for higher prices than just the simple fix being requested. Pretty bad taste left here overall.
I was able to get an appt within a week and the technicians that came out were very helpful in explaining what I needed, walking me through the parts and prices. They had the parts with them and got everything completed same day. They were careful to wear booties inside since it was muddy outside, and my dogs loved them. Highly recommend Weston and Carson!
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