Lancaster-based plumbing company addressing leaks, clogs, water heaters, fixtures, and larger projects like repipes and main line diagnostics. Known for quick scheduling and clear communication.
Open 24 hours with quick response in Lancaster and nearby communities. Clear explanations of findings and repair options. Experience handling both routine fixes and larger projects like repipes and main line issues.
Serving Lancaster and the Antelope Valley, including Palmdale, Quartz Hill, and nearby communities.
This listing includes additional business details, homeowner trust signals, and stronger comparison information.
This listing includes service information, customer review signals, a photo gallery, and public contact details to help homeowners compare this business more easily.
This profile includes more business details, homeowner trust signals, and a fuller public presentation.
Services typically include leak detection and repair, drain cleaning, sewer line inspection and repair, water heater repair and replacement, fixture installs, garbage disposals, toilet and faucet repairs, and repiping. Quote options by phone or onsite are offered depending on the job.
Reviews highlight prompt responses, clear explanations of problems and options, and fair pricing compared to other quotes. Many customers mention quick scheduling and technicians who answer questions thoroughly. A small number of reviews note occasional scheduling or estimate communication issues, but most feedback is strongly positive about workmanship and follow-through.
I rarely give five stars, but holy cow does Charles and Plumber Duck deserve it! They are super-quick to reply to contact requests, before *and* after the service was performed. The entire PD team thoroughly explained our problem, the planned repair, and continued to diagnose additional problems. When the "additional problem" looked like a complete main water line replacement, rather than just quoting us $$$$$, Charles kept troubleshooting and determined that it was really a hidden $0.50 problem on the city side of the water line. Plumber Duck *really* cares about their customers!!
Repiped the whole house and replaced the water heater. Plumber Duck is professional, affordable and extremely knowledgeable. Had no issues answering million questions. If you have any Plumbing needs give them a call.
Here is my concern. The technician arrived promptly, inspected the boiler, and provided a very detailed assessment in a short amount of time. We received approval to have a brand-new boiler installed, but this is where things took a turn.I requested a detailed summary of all out-of-pocket charges, and that information was never provided. The repair was initially scheduled for a Monday, but the technician called out. The appointment was rescheduled for the following day, and a new technician was sent. Unfortunately, the new technician suggested there may have been tampering because the original technician had not entered any notes into the system.Once everything was cleared up, the boiler was installed properly the following day. However, due to the unexpected delays and lack of clarity regarding charges, I cannot give this company a positive review.
Great customer service, don't force their tech to come out to give you a proper and accurate quote. Was quick, very polite, and great pricing. Charged less than other for the same job and wasn't requiring them to visit the home for an estimate. Most places charge 80+ just to pull up and quote you (what they can easily do over the phone). 10/10 service and company. Greatly recommend.
Very pleased with fast scheduling, timely response and knowledgeable to find the problem and complete repair and cleanup. Have used them on previous plumbing problems and will continue to use them for any future work, highly recommended.
Share your experience with this business. Reviews are moderated before they appear publicly.
Emergency service may be available for urgent issues.
Discuss your issue and receive a preliminary estimate by phone for select services.
Bundle pricing available on standard replacement with haul-away.
Schedule a consultation to review options, timeline, and estimated budget.
Browse local businesses, homeowner reviews, and featured providers across Lancaster.
Claim this listing to manage your business details, respond to reviews, and keep your public information accurate.