Local plumbing service company offering repair and replacement for common residential and light commercial needs. Known for clear communication, practical recommendations, and efficient completion of work Serving homeowners across Lee's Summit, Missouri.
Local team with strong customer ratings in Lee’s Summit, clear explanations of repair options, and efficient turnaround on most service calls Local experience that helps homeowners across Lee's Summit, Missouri compare a more region-aware provider.
Headquartered on NE Independence Ave in Lee’s Summit and serving nearby communities across Greater Kansas City. Service range may vary by job type Serving homeowners across Lee's Summit, Missouri and nearby surrounding areas.
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Typical calls include leak and pipe repairs, faucet and toilet service, garbage disposal repair and replacement, water heater troubleshooting and replacement, sump pump and ejector pump service, drain cleaning, and basic water line issues for residential and light commercial properties.
Recent reviewers frequently mention quick response times and same-day completion when parts are available. Comments highlight technicians who explain findings clearly, offer practical options, and avoid unnecessary work. Many note punctual arrivals, friendly communication, and fair or better-than-expected pricing. Office scheduling and follow-through are also praised.
Both of the guys I worked with were great. The first came to diagnose and order the appropriate parts. The second person was there in less than 2 hours and was able to complete the work in about an hour or so. All done the same day and cost about half of what I expected based on dealings with other companies.
I woke up on a Saturday morning and found that I had water running down my yard and driveway. I called the city of Independence and they came out to have me shut off to prevent major damage. Unfortunately they were unable to do so(my curbstop was broken as well as my line had burst).I then contacted several companies for estimates. Some came in at a slightly lower price for the job. However the technician Kyle I dealt with from Bill Fry was the clearly most knowledgeable of all I dealt with. I had attempted to get financial help though another company, and was denied.I then called back to Bill Fry's company and not only was I greeted with respect and understanding. The owner Dawn(Bills wife) got on the phone with me personally and made sure that all info for financial help was in there correct. I was approved in 2 minutes. The same day they called me back and had me booked for two days later.Chris and Aaron were the gentleman to come to my house to do the work. Not only were the right on time but they both got right into digging my yard with water still flowing down my driveway. Chris was clearly as skilled with a backhoe as a surgeon with a scalpel. Aaron was literally six feet down in a hole scooping mud and water by hand. I apologized many times for him to need to do that kind of thing. His response to me every time was don't worry about it I love to dig in the mud. Everyone that I dealt with during this whole process was super nice and the work was done before I came for my lunch break. Bill Fry the plumbing guy now has a client for life!!!! Anyone that I know has any plumbing issue will be referred to them.I thank you ALL SOOOOOO MUCH!!!!
Michael was on time , very friendly and professional. I really enjoyed talking with him for a few minutes after he fixed my issues (on the first visit). He also explained the benefits of joining the Bill Fry maintenance program. It is peace of mind and worth the annual cost. I will recommend Bill Fry the plumbing guy to anyone that will listen.
Kyle did excellent work for us after another company wasted our time wanting to do an unnecessary solution that would have cost almost double. He demonstrated integrity in another matter as well proving a trustworthy character to work while I was away. Quick as well. Jackhammered out that cracked pipe for us, looked over everything and did some tune ups. Thank you much! Will use him again and his referrals.
Found them through the Lee’s Summit Chamber of Commerce…Extremely happy with the service! Adam was very knowledgeable and fixed the issue we had promptly and explained everything to us. Scheduling was easy, the staff on the phone were very friendly and accommodating and they had everything fixed in short amount of time. Very happy with the service and would highly recommend them.
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Emergency service may be available for urgent issues.
Discount on initial visit for new residential customers.
No-obligation on-site estimate for standard tank replacements.
Savings on common residential drain clogs from accessible cleanouts.
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