GreenBox Home Services is a Lexington-based provider handling everyday plumbing issues for local homeowners. Calls are answered around the clock, and the team emphasizes clear communication from scheduling through completion.
Local scheduling is available 24/7, and technicians arrive with parts to handle common problems in a single visit. Customers cite responsive communication, punctual arrivals, and clear explanations during service calls.
Primary coverage includes Lexington and nearby Central Kentucky communities, with travel to adjacent towns as scheduling allows.
Common plumbing help includes leak checks, fixture repair and replacement, toilet and faucet service, garbage disposals, basic drain clearing, and water heater repair or replacement.
Recent feedback highlights fast response times, including same-day help in urgent situations. Reviewers frequently mention clear communication from dispatch to technician arrival and professional conduct on site. Some comments note occasional billing confusion, but overall sentiment trends very positive with consistent praise for timely service.
Very pleased with service, but confused with billing. The repairman gave me an invoice, and I immediately sent a check to the address listed. I then received another invoice in the mail for a lower amount than the check I mailed. I should now have credit but have not heard anything from GreenBox about adiscrepancy.
Another company told me it would be several days before someone could look at my furnace for me. I called GreenBox and my heat was completely fixed within a couple of hours. Matt showed up same day and he was very friendly and professional. He fixed my furnace (that I thought was gonna need to be replaced) and was done in less than an hour! I could not be happier with GreenBox and their dedication to excellent customer service. 5stars and would highly recommend to anyone who needs HVAC work completed.
This company is reliable. We had a down power during the snowstorm. We didn’t have electricity for 3 days during the weekend. Most of the company we called were closed. Luckily my friend found their number through the internet . Their office was open during the weekend and answered our call. They send an electrician the earliest possible. We were satisfied with their service. I highly recommend GreenBox Heating, Cooling and plumbing.Maria Whitley
My experience was quite pleasant. I had another place come out for heat issues, they told me what was wrong and were supposed to get me quotes for a couple options, never heard from them again.GreenBox answered the phone, their AI was not bad, a tad slow to respond, but did well. A person called me back shortly after I left the info.They showed up when they were supposed to, were very professional. Looked at my system, told me the other place was wrong and had it fixed in no time. Had him replace my drain line and put in a new thermostat that automatically controls heat/ac.Markus is awesome and did a great job.Price was great. Very happy.
Exavier was our tech for another electrical need today and did an awesome job. It’s so obvious that he wants to ensure customer satisfaction with the electrical work he provides. I will definitely be calling GreenBox for any future electrical needs I may have and will also request Exavier Salazar and Ted Kiser (who came out the first time a few days ago). I appreciate professionals who are easy to work with and want to ensure the customer is pleased with their work.Side Note: I had never heard of GreenBox until Matthew with Kentucky Barns gave me Ted’s name to get electricity connected to our new Kentucky Barns buildings. Ted was the one who wired both of our buildings. I’m so glad I followed up with Ted and waited for our harsh winter to be over so he and Exavier could do what we needed.
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