Wellmann Plumbing

Wellmann came out this morning to unclog the main that we just noticed backed up last night. I'm very thankful they could make time on such a short notice. Nick was very good at his job and cleaned up after himself very well. I asked a lot of questions and he was very helpful in answering them. I would recommend Wellmann Plumbing to anyone and will use them for any of my future needs.

Very professional and responsive business, from the initial appointment scheduling to the finished work. We had a drain leak which was leaking behind the walls which affected our kitchen and bathroom faucets. I scheduled an appointment with Wellmann plumbing, and was able to schedule an exact time for the work, rather than be given a 'window' in which the service person would arrive. We were told our plumbing professional would be Jim, who arrived right at the scheduled time. Jim made the work look very easy, and said it turned out to be pretty easy, although it looked pretty hard to me. Afterwards, while testing for leaks, Jim noticed our strainer in the kitchen sink was also leaking pretty badly, so he took the time to also take care of that, which presented it's own set of problems since it is also hooked up to the disposal and dishwasher. Jim made that look easy too, though, and was finished doing everything in a very reasonable amount of time. He also cleaned up very well, and left everything as clean as it was before he came. We're very happy with all aspects of the service, and will definitely be calling Wellman Plumbing for all our future plumbing needs.

I hope this review helps someone else out there. I called around for estimates to do a simple job that I did not have time or tools to complete. My old steel drain pipe for the washing machine finally rusted out at the base where it is plumbed into the concrete. Wellmann sent out their professional service tech and said the job should not take more than 6 hours from start to finish. He did not tell me how it would cost. The next day I called and spoke with Rob (financial guy for the plumbing side of the house) and asking him what Wellmann's hourly rate is. He told me that it was $105 per hour. After speaking with Rob I told him that I would like to schedule a time to come and fix the drain pipe leak. Remember I asked for an estimate and was emailed the approx cost for $625. The service tech was on point when he showed up and got right to work. It took him less than 4 hours to complete the job and did a good job doing so. Thank you. 3 weeks later I get the bill for $625. Seriously... I asked for an estimate.This estimate was for 6 hours that only took less than 4 hours to complete. Do the math. Materials cost roughly $25. Should not have cost me more than $425. I called about this and spoke with Rob about it. Let's just say that he was very unprofessional due to him arguing with me and laughing saying that I agreed to the $625 estimate. I never signed anything, literally nothing. The service tech did the job under 4 hours so, I should be billed appropriately for the time ON the job. Rob finally agreed to adjusting the bill due the time completed and materials used for the job. His comment to me, "this is how business are run". He wanted to overcharge me more than $200 dollars. I guess that's how you run a shady business, trying overcharge your customers. Not a professional business in my personal opinion. I gave this a three star review, because the work done was to standard and service tech was professional.

Great communication, prompt service and experienced employees are the hallmark of this company! After a week of calling and searching online for a contractor to complete a small residential hydrant replacement we were resigned to the possibility of doing the repair ourselves. Luckily Drew returned my call! Other companies considered our project to be too small to bother with or gave us outlandish estimates along with up to six-months wait time. Drew and his team gave us a realistic estimate and managed to squeeze us within days, (not months!), between other projects that were much larger and probably much more profitable than ours, but still treated us with courtesy and respect. Kelly & Tristan did a great job and left our lawn looking barely disturbed. Thank you!