Advanced Plumbing & Rooter Service addresses routine repairs and larger drain and sewer needs with an emphasis on communication and tidy work areas. Technicians explain findings and next steps before proceeding, and the office aims to place urgent issues on the schedule quickly Serving homeowners across Livermore, California.
Local knowledge of Livermore, California housing stock, clear communication on findings and options, and careful jobsite cleanup. Capable of both everyday fixes and larger drain and sewer projects.
Headquartered in Livermore, California and serving nearby East Bay communities in the Tri-Valley, including Pleasanton, Dublin, San Ramon, and adjacent neighborhoods.
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Services include leak diagnosis and repair, drain cleaning and rooting, sewer line inspection and rehabilitation, water heater replacement, garbage disposal replacement, toilet and fixture repair, and basic pipe repairs.
Reviews frequently mention fast scheduling, especially for urgent leaks and water heater issues. Homeowners note clear explanations, status updates, and respectful communication on site. Many mention clean work areas and thoroughness from both technicians and apprentices. A small number of reviews describe uneven experiences, but most feedback trends positive on responsiveness and workmanship.
I had water leaking from my water heater and called Advanced Plumbing at 7:45 am on a Saturday morning. Within minutes I had an appointment and my serviceman arrived at 9:30 am. He was very friendly, explained everything well. The water heater, 22 years old had to be replaced. While he was working I overheard him instructing his apprentice about the right way to be doing certain things. I also had him replace my garbage disposal, which was installed by another company about 3 years ago and has never drained well. Before replacing the disposal he checked it to see if there was something that could be fixed rather than replace it, which I appreciate. He determined that there was a problem with the disposal so replaced it. This is the second time I have used Advanced Plumbing. I had called them before to fix problems that I ended up with after another plumbing company had come to do work.
I had a leak that caused the ceiling to fall in. Advanced was responsive when calling for an appt and they were able to get me in to the schedule quickly. The plumber who worked on the job was professional, efficient and extremely communicative. He also gave me some info and feedback based on what he was seeing in the existing schema. I would use Advantage again in a heartbeat!!
I had to have all of the old cast iron Piping under my house in a crawl space from the Toilets, to the Main Drain Line, all the way to the City connect at the sidewalk rennovated. They even checked my Kitchen Sink line as well. They utilized modern processes and materials and the owner Bill and his staff were prompt and professional. Their communication and level of pride they took in their work provided a level of comfort to a very stressful situation. This is the 2nd time they've worked on my property within the past year and it will be hard to utilize anyone else but Advanced Plumbing for any of my future needs. I highly recommend Bill and his staff.
Mixed Experience – Great Past Work, But Disappointed This TimeI’ve worked with Advanced Plumbing and Rooter Service before and had a great experience with a major trenchless sewer line replacement. That job was handled professionally, and I was very satisfied with the outcome and pricing.Based on that, I called them again when I noticed a leak near the water meter. Bill responded promptly and scheduled a technician named Maxx to come out the next day. Maxx arrived on time, diagnosed the issue quickly, and identified a faulty union joint and another small part that needed replacement.However, I was shocked when the quote came in at $2,200 for what seemed like a relatively minor repair. To be sure, I contacted another licensed plumber who had done previous work for me, and their quote was significantly lower for the same job. I decided to cancel the work with Advanced Plumbing and Rooter Service.Unfortunately, I was still charged $460.22 for the visit, which included:$26 trip fee$60 for parts$125 service fee$275 for a small digging effortWhile I understand that diagnosis and travel shouldn't be free, this felt excessive for what amounted to a brief inspection and minor digging. It left me questioning the pricing practices in the plumbing industry, where homeowners often have little recourse or transparency.I’m sharing this review not out of frustration, but to help others make informed decisions. Advanced Plumbing and Rooter Service has done excellent work for me in the past, but this recent experience was disappointing and felt overpriced.
Our kitchen sink was clogged and water was coming back up. Bill returned my call at the start of the day and was very detailed with understanding our issue and layout. Once Max should the professional manner continued. Max was very thorough on explaining everything to me. He kept his working area very clean as if it was his own house. I would definitely recommend Advanced Plumbing!!
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