Business ProfileVerifiedPlumbers in Maricopa, Arizona
Maricopa Mountain Plumbing
Maricopa Mountain Plumbing is a plumbing service based in Maricopa.
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Service Area
Based in Maricopa.
Public local listing. Maricopa Mountain Plumbing is one of 7 plumbers ProsGrade lists in Maricopa, Arizona.
Listing details
4 services listed, including Water-supply troubleshooting, Shower faucet cartridge replacement and Soft-water tank and pipe leak repair. 23 reviews.
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How This Business Compares
How Maricopa Mountain Plumbing compares with the other 6 plumbers on ProsGrade in Maricopa, using public Google ratings and review counts.
- One of 7 Maricopa plumbers on ProsGrade.
Services Covered
4 services- Water-supply troubleshootingOne customer says the plumber restored water to the home after an issue left it without water.
- Shower faucet cartridge replacementOne repair included cleaning calcium buildup inside.
- Soft-water tank and pipe leak repair
- Sink clog serviceOne customer says the sink backed up on its first use after a repair.
Reviews
What customers say
Customers describe prompt help for water-loss and plumbing-leak problems. One customer says a sink backed up on its first use after service and that a promised return visit was postponed; they report the plumber said the clog was not his fault, the office said unclogging was not guaranteed, and the owner later apologized. Another customer says the plumber spoke rudely and condescendingly and the office made excuses when they complained.
Customer Reviews
Angie G
Don't use Maricopa Mountain Plumbing!!!! The worst customer service I have ever experienced. I was told that my sink was fixed only to have it back up the first time the it was used. John said he would go out the next business day. However, at 7 am I got a text message saying, "I'll be there tomorrow. Something came up." When John called I was told that the clog "is not my fault." When I spoke to the office, I was told, "unclogging sinks is not guaranteed." The owner, Bob gave an insincere apology. If I could give a half of a star, I would.
iamdiane m
When you have a bad experience with a company, it leaves a bad taste in your mouth that is difficult to remove.
My review/complaint is about JOHN and PAT.
You don't talk to your customers the way your plumber, JOHN spoke to me, it's very rude and condescending to say the very least. To make matters worse, I called the office spoke with PAT to complain about John's demeanor and she was quick to make excuses for him. Your company is just sad! If you don't change your customer service you'll lose a lot of good customers!!!
To ALL in the city of Maricopa..if you need a plumber, use someone else and save yourself the trouble. A plumber shouldn't tell you over the phone that "you don't make sense" in the rudest possible way when attempting to describe the plumbing issue. That's not even half of what this very SAD, JOHN the plumber said to me. News Flash: I'M NOT A PLUMBER! They're suppose to be the expert and should be able to read between the lines OR come look at it yourself!! Just RUN from this company!
Steve Davis
We had an issue that caused us to have no water to the house. They sent a plumber out by the name of John within 1/2 of our phone call to them. He quickly worked on our problem, and had us being able to use water within a 1/2. John was very pleasant and full of plumbing information. These guy will always be our go to guy! strongly recommend using their services
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