Prime Specialty Contracting offers plumbing and mechanical services out of its Marquette, Michigan headquarters, coordinating estimates and service visits for residential and commercial clients. Work commonly includes replacements for boilers and water heaters, gas fireplace service, and related piping and controls.
Local technicians familiar with Upper Peninsula systems, straightforward estimates discussed up front, and workmanship noted for clear communication and on-time arrivals Local experience that helps homeowners across Marquette, Michigan compare a more region-aware provider.
Marquette, Michigan and nearby Upper Peninsula communities.
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Plumbing and mechanical services including fixture replacements, water heater installs, boiler changeouts, piping and gas line work, seasonal maintenance, and service for heating-related plumbing components in residential and light commercial settings.
Reviews frequently highlight prompt scheduling, clear communication about estimates, and technicians who explain issues and options on site. Many comments mention fair or transparent pricing and solid workmanship on boiler, water heater, and heating-related plumbing jobs. A few reviews note concerns with billing follow-up, suggesting room for improvement in administrative communication. Overall sentiment trends positive with high marks for field staff professionalism and results.
We had Prime replace an old fuel oil boiler and water heater over to propane this summer. Huge job and Prime was outstanding to work with from the first call to get an estimate to the final installation. Awesome communication, outstanding customer service, fair pricing, and hardworking/ honest technicians. I highly recommend Prime and we will continue to use them for any future services.
No issues with the quality of work or the technicians who assisted with a broken down furnace and eventual replacement. I did not, however, enjoy receiving what I considered to be a surprise invoice weeks after paying off my bill. The staff member I dealt with in the billing department was dismissive at best. 10/10 work; 2/10 interaction afterwards. Customer service seems to be a lost art these days and I will NOT be working with Prime again.
Prime Specialty Contracting did a spectacular job on my commercial building project. Cory, Roy, Alex, and Kevin were exceptional from start to finish.They installed a new spiral ductwork system in my garage space, added a 125,000 BTU Reznor heater to provide redundant heating, and set up four Ecobee thermostats so I can control my shop remotely. The entire project was handled with professionalism and attention to detail.Cory, the owner, was extremely professional and helped refine the scope of work while clearly laying out scheduling expectations. Roy completed the gas line run and installed the Reznor heater. Alex handled all the ductwork for both the heater and the new heating branch off the existing HVAC system. Kevin installed and configured all four Ecobee thermostats perfectly.I’m absolutely blown away by the quality of work and how well this company treats its customers. We will absolutely be using Prime for future projects moving forward. Highly recommended.
The Technician arrived on time and quickly got to work. He explained to me what he found as he inspected the unit. He had a lot of experience servicing this type of heater. I also felt the amount of the bill was reasonable. This was the first time calling on Prime for service. Would definitely turn to them again in the future.
I contacted Prime to repair some gas fireplace issues I was having. They were incredibly responsive with communications and scheduling. I also appreciated them detailing what the fees would be before I agreed to contract with them. The pricing was fair and the workmanship even better! Highly recommmend.
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