Prime Specialty Contracting

We had Prime replace an old fuel oil boiler and water heater over to propane this summer. Huge job and Prime was outstanding to work with from the first call to get an estimate to the final installation. Awesome communication, outstanding customer service, fair pricing, and hardworking/ honest technicians. I highly recommend Prime and we will continue to use them for any future services.

No issues with the quality of work or the technicians who assisted with a broken down furnace and eventual replacement. I did not, however, enjoy receiving what I considered to be a surprise invoice weeks after paying off my bill. The staff member I dealt with in the billing department was dismissive at best. 10/10 work; 2/10 interaction afterwards. Customer service seems to be a lost art these days and I will NOT be working with Prime again.

Prime Specialty Contracting did a spectacular job on my commercial building project. Cory, Roy, Alex, and Kevin were exceptional from start to finish. They installed a new spiral ductwork system in my garage space, added a 125,000 BTU Reznor heater to provide redundant heating, and set up four Ecobee thermostats so I can control my shop remotely. The entire project was handled with professionalism and attention to detail. Cory, the owner, was extremely professional and helped refine the scope of work while clearly laying out scheduling expectations. Roy completed the gas line run and installed the Reznor heater. Alex handled all the ductwork for both the heater and the new heating branch off the existing HVAC system. Kevin installed and configured all four Ecobee thermostats perfectly. I’m absolutely blown away by the quality of work and how well this company treats its customers. We will absolutely be using Prime for future projects moving forward. Highly recommended.