Pro Listing

Concept Plumbing Ltd

Plumbers in Medicine Hat, Alberta
Ranked #9 in Medicine Hat | Grade B-
4.60 (32 reviews)

Concept Plumbing Ltd

Independent, locally operated plumbing company providing repair, maintenance, and installation services for homes and businesses in Medicine Hat, Alberta.

Concept Plumbing Ltd business photo 1 - Plumbing in Medicine Hat
Concept Plumbing Ltd business photo 2 - Plumbing in Medicine Hat
Concept Plumbing Ltd business photo 3 - Plumbing in Medicine Hat
Concept Plumbing Ltd business photo 4 - Plumbing in Medicine Hat
Why Homeowners Choose This Business

Responsive scheduling and 24/7 availability help minimize downtime when plumbing problems arise. Reviews often note courteous communication, clear updates on parts availability, and technicians who work to find solutions quickly. Local knowledge of Medicine Hat, Alberta homes and systems supports efficient diagnostics.

Service Area

Medicine Hat, Alberta and nearby communities.

Local Pro Business

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Listing details

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This profile includes more business details, homeowner trust signals, and a fuller public presentation.

  • Verified listing details
  • Service information
  • Customer review signals
  • Photo gallery
  • Public contact information
  • Published local profile

How This Business Compares

A quick local comparison based on review strength, business detail, and local service fit.
  • Has an established presence within this local market.

Trust Signals

Emergency Service - Open 24/7 for emergency plumbing calls.

Services Covered

  Plumbing Services
  Emergency Plumbing
  Leak Repair
  Water Heater Repair
  Hot Water Tank Replacement
  Installations
  Fixture Installation
  Repairs
  Drain clearing
  Pipe Repair
  Residential Plumbing
  Commercial Plumbing
  Plumbing Maintenance
  Toilet Repair
  Faucet Repair

Leak detection and repair; fixture repair and replacement; water heater troubleshooting and replacement; drain issues and basic clearing; plumbing for renovations and moves; general residential and light commercial plumbing.

Reviews

Customer Reviews

Leonard Bourgeault
What a good professional plumbing company. We had a leak below our kitchen sink. We called them late Friday night , they came out right away. Shane was courteous, and very professional. He found the problem and return early Saturday morni…
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What a good professional plumbing company. We had a leak below our kitchen sink. We called them late Friday night , they came out right away. Shane was courteous, and very professional.
He found the problem and return early Saturday morning with the replacement fixture. This is the second time I’ve called them to do a couple of repairs in the last year. I highly recommend them .
Good job Shane.
A V
Shawn and David were very professional and provided prompt and quality service. Unfortunately they weren’t able to successfully transport our undercabinet water filtration system from one house to another in our move. A part was somehow l…
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Shawn and David were very professional and provided prompt and quality service.

Unfortunately they weren’t able to successfully transport our undercabinet water filtration system from one house to another in our move. A part was somehow lost and that resulted in the water continually draining to waste and taking a very long time to fill the water reservoir. They replaced some parts without success but they did not charge us for these parts which we sincerely appreciated. In the end my husband searched YouTube and found that the part missing was a little tube (some kind of restrictor). He fixed it himself. They were very professional and would ring them again.
Allen Parker
Hot water tank went down at new years. Rod came out to do an inspection and confirm warranty etc. diagnosed the part that was faulty but none were available in the country. Arranged to have one ordered in (3-5 business days). Witness him tr…
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Hot water tank went down at new years. Rod came out to do an inspection and confirm warranty etc. diagnosed the part that was faulty but none were available in the country. Arranged to have one ordered in (3-5 business days). Witness him trying to call around to find one locally to help but no luck.

About an hour and a half later he calls to let me know that after some more digging he managed to pull one off a different defective unit and rushed over to hook it up. Hot Water back on! Really appreciated the service, friendly demeanor and willingness to go the extra mile. Highly recommend!!
Ian Malcolm
I had a hot water tank leak occur between Christmas and New Years. I contacted Concept. They had someone come as quickly as possible. The lass (Jenny?) on the phone was polite, friendly and genuinely seemed to care. The technician, (Ron?) a…
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I had a hot water tank leak occur between Christmas and New Years. I contacted Concept. They had someone come as quickly as possible.
The lass (Jenny?) on the phone was polite, friendly and genuinely seemed to care.
The technician, (Ron?) arrived and assessed the problem. He kept me informed, fixed the issue promptly and also examined the water system in the house. He was efficient, knowledgeable, friendly and informative,
Be sure to use Concept Plumbing for all your plumbing needs.
Scott Helmer
Called 3 times for a new tankless water heater. First time was February 8, 2022. I was told someone would call me back to discuss my needs. I called back later the same day because I didn't receive a call back and I was told again someone w…
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Called 3 times for a new tankless water heater. First time was February 8, 2022. I was told someone would call me back to discuss my needs. I called back later the same day because I didn't receive a call back and I was told again someone would call me back. Nobody did. The last time was February 9, 2022 and I was told I'd get a quote emailed to me that day. I never received an email , phone call or quote. Very poor customer service. I went with another company that was prompt and efficient and very professional. I guess you guys don't need the business and lost out on $3000.

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Special Offers

Emergency Service

Emergency service may be available for urgent issues.

Frequently Asked Questions

Yes. Public listings indicate the company is open 24 hours a day, seven days a week for urgent issues. For fastest help, call the main number to dispatch a technician.

Common requests include leak repairs, fixture replacements, water heater issues, and general plumbing maintenance. The team also helps with move-related disconnects and reconnects, as well as basic drain concerns.

Response times vary by call volume and location, but many reviewers report same-day or after-hours assistance. Calling is the best way to confirm current availability.

Yes, the company works with homeowners and local businesses. They handle general repairs, replacements, and routine service for a range of property types.

Technicians explain findings on site and discuss options, including parts sourcing and timelines. If specialty parts are needed, they communicate expected arrival and schedule return visits accordingly.
 Verified Listing

Opening Hours

  • Monday Open 24 hours
  • Tuesday Open 24 hours
  • Wednesday Open 24 hours
  • Thursday Open 24 hours
  • Friday Open 24 hours
  • Saturday Open 24 hours
  • Sunday Open 24 hours

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Business Details

Business Rating
4.60 (32 reviews) Pro Listing
Address
135 SW Dr S W, Medicine Hat, AB T1A 8E8, Canada, Medicine Hat, AB T1A 8E8
Business Type
Plumber
Website
http://www.concept-plumbing.ca/
City Page
Plumbers in Medicine Hat, Alberta

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