Local plumbing contractor handling everyday repairs and replacements for homes and small businesses. Appointments are scheduled with clear communication on scope, timing, and pricing.
Customers highlight quick response on scheduling, technicians who explain findings before work begins, and tidy, careful installations. Projects are completed on the agreed timeline with follow-up when needed.
Serving Germantown and the greater Memphis area in Shelby County, TN.
Leak detection and repair; drain clearing; faucet, toilet, and fixture installs; water heater diagnostics and replacement; minor plumbing repairs for kitchens and baths; general residential and light commercial service calls.
Reviews consistently mention prompt scheduling and on-time arrivals, even during difficult weather. Homeowners appreciate clear, step-by-step explanations and options before any repair. Many note tidy work areas after installations and leak repairs. Technicians such as Chad, Cameron, Tyler, and John are frequently praised by name for professionalism and follow-through.
Good experience. Needed some plumbing work and Magnolia sent a person out quickly to make an estimate. He arrived on time even with the icy streets. Scheduled a time, then Chad & Cameron came out as planned and got the work done. No problems. Would recommend.
From start to finish, this was an excellent experience.From Kimberly in customer service to John in the field, the entire team was professional, responsive, and easy to work with. John came out promptly, took the time to clearly identify and explain the issue, and quickly found and fixed a leak that could have turned into a much bigger problem.What really stood out was how he stood behind his work. When an unexpected issue came up, it was addressed promptly and professionally, with everything handled the right way.It’s rare these days to find a company that combines great communication, technical skill, and true integrity, but that’s exactly what we experienced. If you’re looking for a plumber who shows up, communicates clearly, and genuinely stands by their work, I wouldn’t hesitate to recommend Magnolia Plumbing.
Chad did an excellent job on our plumbing work! He was extremely professional, knowledgeable, and efficient from start to finish. He took the time to explain what needed to be done, completed the job thoroughly, and made sure everything was working perfectly before leaving. His attention to detail and professionalism truly stood out. I highly recommend Chad to anyone looking for reliable and high-quality plumbing services.
Tyler was outstanding! Had a kitchen faucet installed. Very courteous...explained everything to us about the installation. Cleaned up everything after the installation. This is a touch sensor faucet so he walked us through how to use it. Would highly recommend him again!! We've had two technicians from Magnoila over the past two weeks and both have been outstanding!
Two weeks ago my socks got wet after walking down the hallway. I figured I had a leak somewhere in the plumbing so I checked the bathrooms and bedrooms. No luck. I went out to the water meter and shut off the main water valve to the house. At this point I figured I had the worse case scenario… a leak under the slab.I did some research on plumbing companies in the Memphis area and finally settled on Magnolia Plumbing. Sometimes you’re lucky and others, you are very lucky. Magnolia Plumbing is without a doubt, one of the most professional companies I have ever contracted. From beginning to end they made what I thought was a worst case scenario very manageable.My first phone call to Magnolia set the tone. The person I spoke with over the phone was professional, knowledgeable, well spoken, and had me on their schedule the following day. I got lucky once again, one of Magnolia’s plumbers was finishing up a job just minutes after my initial phone call.When John arrived at my home and introduced himself, my first thought was that I was speaking to a DJ. ?? Once again, professional. John stepped inside, placed covers on his boots, and quickly went to work trying to determine the source of the leak. 15 minutes later, John was pretty sure which pipe was leaking. At that point, he gave me two options. The first was to cut through the slab, which would definitely make a mess. The second option was to cap the leaking line and then build a new line that would travel through the attic to its destination outside. Although creating a new line was going to place the majority of the expense on myself rather than my insurance company, I went with the second option. Cutting through a slab to repair a leaking pipe that may later leak from another point, seemed like a bad plan.Repairs were scheduled to start two days later. Magnolia’s crew arrived as scheduled on time and completed all repairs on the same day. Because they were able to cap the leaking line from one of the closets, there was no evidence that Magnolia plumbing had ever been in my house. I don’t know that I’ve ever experienced such a professional and thoughtful crew.You would think this is where my review ends. Once the repairs were complete I received a call from John with a breakdown of the work that was completed. As there were no surprises, the cost for repairs was exactly what John had quoted a few days earlier. I asked that he break down the job description so that I could send that to my insurance company. He in turn asked for the contact information to my insurance company. He wanted to explain to my insurance company how much money they had saved by my decision to not drill into the slab. A few days later, I was surprised when the insurance adjuster wrote a check for the entire repair cost. Thank you Magnolia Plumbing, and a special thanks to John.You guys absolutely rock! ?? Magnolia Plumbing not only exceeded my expectations, but they made this disaster an easy fix.
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