Empire Plumbing

I had the pleasure of working with Empire Plumbing just now, and I couldn't be happier with how the work went. Incredibly knowledgeable people! Aside from doing an outstanding job, what stood out to me most was the quality of the people that make up Al's (the owner) team. I clearly have no idea about plumbing, but as a Latin woman, I tend to be quite demanding. Al personally took it upon himself to hand-hold me through various calls and explanations on what needed to be done to accomplish the result I wanted, and to guide me through how they were going to do it and why it couldn't and shouldn't be done any other way. Very kindly but firmly, Al and his team guided my work to follow city guidelines and made sure everything done was always up to code to avoid any challenges for me in the future. His team was incredibly responsive, available, and went above and beyond to even recommend the type of fixtures or toilet I needed to purchase to save me from future expensive, difficult repairs. I recommend him in a heartbeat. If what you are looking for is an incredibly professional team that shows up on time, does what they say they are going to do, and even over-delivers on their promises, Empire Plumbing is your team!

I had an excellent experience with Empire Plumbing Company and highly recommend them to anyone in need of professional and reliable plumbing services. We were dealing with an emergent and complex plumbing problem that required immediate attention, and the entire team responded quickly, professionally, and with a true sense of urgency. From the very beginning, Owner Albert was incredibly responsive, knowledgeable, and called multiple times with updates and options for completing the job. His leadership and commitment to quality service were clear throughout the entire process. A very special thank you to Carlos and Isley, who expertly diagnosed the issue and completed the job with outstanding skill and efficiency. They took the time to thoroughly explain what was happening, walked us through the solution, and made sure every detail was handled correctly. Their attention to detail, professionalism, and dedication to doing the job right truly stood out. What impressed me most—beyond the technical expertise—was their exceptional customer service and cleanliness. They treated our home with respect, kept the work area neat, and left everything spotless once the job was completed. It is rare to find a company that combines technical excellence with such genuine care for their customers. Five stars all the way. Thank you again to Albert, Carlos, and Isley for turning a stressful emergency into a smooth and positive experience.

I’ve been using Empire for many years, and they consistently do an excellent job. This time I needed something handled ASAP, and they came right away. It’s such a relief to work with a company you can trust to do things properly. If you want true professionals who show up and get it done right, Empire is the company to call.

Truly impressed with their work! Isley and Carlos treated my home like their own, explaining every step and making sure the job was done right — not rushed. It’s clear they take pride in what they do, and that kind of dedication really stands out. Easily a 10/10 experience!

Empire plumbing provided exceptional services! They were prompt professional and quickly resolved our plumbing issue.. Technician Luis and his partner Rodrigo, were knowledgeable and courteous, explaining everything clearly. And very, very clean… The quality of their work exceeded our expectations, and theirs rates were reasonable…. Highly recommended them for any plumbing needs………