Mr. Rooter Plumbing of The Twin Cities

Devin unclogged my kitchen sink and made the experience stress free. He was very knowledgable. Even gave me advice on how to keep the pipes clean so I wont have to call them often. He was very helpful and I would recommend him to friends and family.

Trevor was personable and attentive as I discussed my issue. He went out of his way to answer my multitude of questions; several that were asked more than once. Trevor took the time to patiently answer them all. I recommend Mr. Router and Trevor for your plumbing needs.

I called for service to help replace my water tank flush valve and and water supply because it was leaking and I didn't have the tools or the strength to do them myself. The scheduling was fairly quick and I was able to get an appointment in the morning. The service guy came. I shared what I needed help with. What I thought might be a couple hundred $ turned into even more stress because he wouldnt get to the point to give me the quote that I needed and proceeded to tell me all these other things that I may need. Though I appreciate the additional info, I really just need the handyman help. Maybe it was my fault I went to the wrong service. Anyway, I kindly declined the help. Paid $59 for the service call and ended up fixing what I needed myself. Lesson learned. Don't call for help they'll only add more stress! Anyway, today I get a text from, probably some automated text of my "estimates" which showed an estimate of over $30k for services I did not even request. What a waste! From all the great reviews I decided to choose mr. Rooter, but this experience was just not a good one!

GREAT SERVICE!! Devin was AWESOME!! He/we could not figure out what was wrong with our toilet/bathtub drain but Devin did not give up. Finally Devin determined we had an ice blockage and suggested using a portable heater to melt it which saved us $$$. We really appreciated Devin's professionalism and the fact that he cleaned up the bathroom once the work was complete. W e would definitely call Mr. Rooter again if we have a plumbing issue.

Broken and leaking shut off valves in kitchen. No pressure to hot water on faucet. Aidan did a great job explaining everything, and made clear what was being done. He ended up putting three new 1/4 turn stop valves in, replaced some of the copper piping, and installed a new faucet on my kitchen sink. Everything looks great, and works great. He gave us quotes on two other recommendations, but I REALLY REALLY appreciate that he didn’t try a hard sell. I understand prices of things are up, but I felt it was a bit pricy. On the flip side, Aidan was out to my house 30 minutes after I placed the call, the work was finished within a few hours, and everything is working perfectly. I don’t mind paying for fast effective service.