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Thompson Plumbing & Pump Service Inc.

Plumbers in Mooresville, North Carolina
Ranked #6 in Mooresville | Grade B+
4.80 (53 reviews)

Thompson Plumbing & Pump Service Inc.

Local plumbing company providing repairs, replacements, and pump service for homes and small businesses. Known for clear communication, prompt scheduling, and straightforward pricing Serving homeowners across Mooresville, North Carolina.

Why Homeowners Choose This Business

Straightforward scheduling, clear estimates, and technicians who explain findings before work begins. Local team familiar with city water and well systems around Lake Norman and greater Mooresville, North Carolina.

Service Area

Mooresville, North Carolina and nearby Lake Norman communities, with broader coverage in surrounding areas as scheduling allows.

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Listing details

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  • Verified listing details
  • Service information
  • Customer review signals
  • Photo gallery
  • Public contact information
  • Published local profile

How This Business Compares

A quick local comparison based on review strength, business detail, and local service fit.
  • Maintains a competitive standing in this market.
  • Performs at or above the local average for Google rating.
  • Shows strong customer satisfaction signals based on review quality and volume.

Services Covered

  Plumbing Services
  Drain Cleaning
  Plumbing Repair
  Water Heater Service
  Leak Detection
  Repairs
  Toilet Repair
  Faucet Replacement
  Well Pump Repair
  Pressure Tank Service
  Pipe Repair
  Residential Plumbing
  Commercial Plumbing

Services include leak and pipe repairs, drain and toilet service, faucet and fixture replacements, water heater service, well pump and pressure issues, and general plumbing maintenance for residential and light commercial needs.


Reviews

Recent Reviews

4.80

(Based on 53 reviews)

Reviews consistently mention quick response times, clear explanations, and work completed without surprise charges. Many customers note friendly communication from the office and technicians. A few comments mention gaps in follow-up on larger or specialized projects, but most feedback cites reliable workmanship and professionalism.

Google Review
Kenneth “Kenny” Hazlett on Thompson Plumbing & Pump Service Inc.

I have been using Thompson Plumbing for years. They are truly the only go to for Plumbing services in Mooresville. So incredibly professional on site, explain everything they will do, and then do it - ZERO surprises both on cost & work being done. Jessica is absolutely the best to work with. Listen, you've got several Plumbing options in Mooresville, if you are reading this stop here and call them - do not waste times with the others.

It really was some of the fastest, most friendly service calls
I have ever had. I'm not kidding! I have no allegiance whatsoever
to Thompson Plumbing...It's just VERY rare in this day and age
for someone to exceed your expectations.

Thompson Plumbing has done a ton of work for us and we can't recommend them enough. They are always friendly and professional with quick response times and provide extremely high quality service/work product!

Russ & Jessica are great to work with until they don't want to do a job. Russ came out to ID my problem (old septic needs to be rerouted to new septic) and provided really good advice. Had great communication w/Jessica via phone/text/email, until they decided to ghost me. Very unprofessional company. If you don't want to do a job just say so.

We recently had Thompson Plumbing and Pump Service come out to fix our well pump and sediment tank after experiencing terrible water pressure. From the start, they were incredibly friendly, responsive, and flexible—a rare combination these days.

They diagnosed and resolved the issue right away without any unnecessary delays or upcharges. Unlike other contractors we spoke to, they didn’t try to upsell us on things we didn’t need, which not only saved us money but built real trust. Their pricing was fair and transparent, and the improvement in our water pressure has been night and day.

We couldn’t be more pleased with the experience and would highly recommend them without reservation to anyone in need of plumbing or pump services. Professional, honest, and effective—everything you want in a contractor!

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Frequently Asked Questions

Common calls include leaks, clogged drains, running toilets, fixture replacements, water heater problems, and well pump or pressure concerns. The team also helps diagnose low water pressure and intermittent pump cycling. After assessment, they explain options and provide pricing before work begins. Availability can vary by job size and location.

Yes, they handle troubleshooting and repairs for well pumps and related components like pressure switches and tanks. Customers report improved water pressure after targeted repairs. Technicians diagnose first and recommend only what’s needed. Scheduling depends on parts availability and site conditions.

Yes. Technicians review the issue on site, explain the scope, and provide pricing before proceeding. If multiple options exist, they outline pros and cons so you can choose. Estimates may change if hidden conditions are discovered during the repair.

The company is based in Mooresville, North Carolina and serves nearby communities around Lake Norman and surrounding counties. Exact coverage depends on schedule and job type. Call with your address to confirm availability and potential lead times.

Weekday office hours are listed as Monday through Friday during the day, with weekends closed. Call the office number to confirm current hours and schedule service. Availability for same-week appointments can vary during peak periods.
 Verified Listing

Opening Hours


  • Monday 7:00 AM – 5:00 PM
  • Tuesday 7:00 AM – 5:00 PM
  • Wednesday 7:00 AM – 5:00 PM
  • Thursday 7:00 AM – 5:00 PM
  • Friday 7:00 AM – 5:00 PM
  • Saturday Closed
  • Sunday Closed

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Business Details


Business Rating
4.80 (53 reviews) Pro Listing
Address
121 Thompson Farm Dr, Mooresville, NC 28117
Phone
Business Type
plumber

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