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FeaturedTaking CallsVerifiedPlumbers in Nanaimo, British Columbia

Norm's Plumbing, Heating & Air Conditioning

Featured in Nanaimo Today 4.90 (3,222 reviews)(250) 753-3641

Norm’s Plumbing, Heating & Air Conditioning provides plumbing, heating and air-conditioning services to homes in Nanaimo. It has served the area since 1971 and also serves Parksville, Ladysmith and Qualicum.

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Business Highlights
  • It is family-owned and operated.
  • It offers 24/7 emergency service.
  • It guarantees all work under a no-hassle warranty.
  • It lists Technical Safety Gas number LGA000404.
  • It lists membership in the FortisBC Trade Ally Network.
Service Area

Nanaimo, Parksville, Ladysmith and Qualicum.

Featured on ProsGrade. Norm's Plumbing, Heating & Air Conditioning is one of 11 plumbers ProsGrade lists in Nanaimo, British Columbia.

Listing details

9 services listed, including Hot-water tank installation, repair and replacement, Tankless water heater installation and repair and Water-main and waterline replacement. Open 24 hours, 7 days a week. Rated 4.9 from 3,222 reviews.

  • Verified listing details
  • Service information
  • Customer review signals
  • Photo gallery
  • Public contact information
  • Published local profile

How This Business Compares

How Norm's Plumbing, Heating & Air Conditioning compares with the other 10 plumbers on ProsGrade in Nanaimo, using public Google ratings and review counts.

  • Ranks in the top 10% of Nanaimo plumbers on ProsGrade by Google rating and review volume.
  • Rated 4.9 on Google, at or above the 4.9 average of other Nanaimo plumbers on ProsGrade.
  • Has the most Google reviews (3,222) of the 11 Nanaimo plumbers on ProsGrade.
  • One of 9 Nanaimo plumbers on ProsGrade rated 4.7 or higher from at least 10 reviews.

Trust Signals

Open 24 hours daily for scheduling; call to confirm immediate availability.

Services Covered

9 services
  • Hot-water tank installation, repair and replacementBradford White tanks
  • Tankless water heater installation and repair
  • Water-main and waterline replacement
  • Poly-B line replacement
  • Drain cleaning
  • Bathroom renovations
  • Toilet installations
  • Kitchen faucet installation and repair
  • Emergency leak repair

Reviews

What customers say

Several customers praise prompt service and professional crews. One customer says the team arrived earlier than predicted when a hot-water-tank element failed; another says the crew left no trace beyond a new water tank.

Customer Reviews

Marlena S

Norm’s was awesome to give me same-day service when one of the elements on my hot water tank blew. They even were able to come earlier than originally predicted. They were fast, efficient, and it was nice to be able to pay on the spot and not have to worry about dealing with an invoice. Thanks again, Norm’s - you’ve got a loyal customer here!
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Norm Loiselle

NORM'S Plumbing and Heating is one of, if not the best company in the Nanaimo and Area for plumbing and heating. This company like all great company's has and is able to attract and retain some extremely professional people from the office staff to all of their field crews servicing all the calls big and small. I had two jobs completed at my residence over the past 3 days. Both these jobs were huge for me. NORM'S were not only able to help me save big money they were able to get this work done in a timely matter with very little interruption to my schedule. The crews were professional, polite and extremely competent. It is always a pleasure to watch skilled trades doing their work. If you're looking to upgrade you're heating and or plumbing systems; NORM'S is definitely the company to call. Do yourself a favour and give them a call you will be glad you did. I am extremely happy with the whole experience. Big thanks to all of you that were a part of the work completed at my home. Congratulations to all of NORM"S staff it is because of all of you that this NORM'S company is a Top Shelf company. Cheers, Norm
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Norm Loiselle

Very happy with this whole experience. Always nice to watch skilled trades at work. First time using this type of heating system. The guys were very reassuring and told me to give it time. I’m pretty sure they are absolutely right and once I get use to it I’ll come around. I know I will be extremely happy when it turns hot and the cooling system comes on. The guys were really good with all my questions and showing me how to use the smart thermostat all round they did a great job. Definitely would have no problems recommending this company.
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Frequently Asked Questions

How long does a hot-water tank replacement usually take?

A typical replacement takes about two to three hours; Norm’s confirms timing after reviewing the tank and setup.

Does Norm’s replace hot-water tanks after hours or on weekends?

It offers after-hours and weekend replacement for urgent situations and says Bradford White tanks are kept in stock during weekends.

How does Norm’s protect a home during work?

Crews use drop sheets or remove their boots to protect the space, then leave a clean, tidy workspace.

How are final invoices delivered?

A final invoice is emailed once the work is complete.

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