Hoffmann Brothers

What an absolute wonderful experience. I was sent a man named Jacob, and it couldn't have gone better! Skills mixed with kindness is what a homeowner appreciates. Jacob certainly had that and more. The automated system was suspicious, however, walking through the process and allowing them to come to your home is effortless. Once they arrive, the job is accessed and a cost is given. You have the option of accepting the bid or declining. Very happy I agreed, mine was an unusual custom job that was finished flawlessly by Jacob. I will certainly have their team back again!

Chance was probably the best technician I've ever had. He was prompt, polite, efficient, well spoken, and made us feel very comfortable with the entire process. There was literally no friction and I am extremely happy with the results. He replaced our 16-year-old gas water heater by inspecting, Recommending the replacement, and having the new heater here at my house and install installed within four or five hours. To make room for him, I took our mountain bikes off of the wall, and without asking, he put them back for me. That says a lot, and lets me know that his attention to detail and his Quality and Work ethic is top-notch. Highly recommended.

The team members Hoffman Brothers sends out to my home have all been highly professional, curteous and good explainers. They treated myself, home and property with respect. They answered all my questions thoroughly, provided detailed pictures of the work completed and explained it in detail. They cleaned up after themselves. From the initial quote to the end result, the whole process was smooth. I liked how they gave me different options to choose from... just repair the worst items, mid level and full restoration. They never pushed a higher option on me. They simply laid the plans out and let me choose my comfort level. I have used other companies for HVAC needs and none of them provided the level of customer service Hoffman Brothers did. I fully intend to use them for all my future needs.

After five days without electricity and temperatures hovering around 15 degrees, we finally got our power restored — and it’s entirely thanks to Hoffmann Brothers, especially their electrician, Justin. Our electric mast had literally been pulled away from the house after tree limbs dragged down the service line. Two other well-known Nashville electrical companies came out, but wouldn’t touch anything until NES disconnected the hot line — which meant more waiting… in freezing weather. Justin, however, didn’t stop without finding a solution. He secured emergency authorization, safely disconnected the line, rebuilt the mast and meter connection, and coordinated everything so NES could immediately reconnect our service. Within 24 hours, we finally had power back. And the workmanship? Outstanding. He didn’t just patch things up — he rebuilt it correctly: • replaced the entire mast system • fixed the previous builder’s makeshift nail mounting with bolting screws • secured and supported the conduit properly • caulked the board holding the conduit • cleaned the entire area • hauled away debris and old materials Even more impressive, during a historic weather outage — when many companies add “emergency” surcharges — their pricing was fair and honest, coming in almost a third lower than another major bid. Skill, integrity, and professionalism when we needed it most. If you ever need electrical work done right, I can’t recommend Hoffmann Brothers and Justin highly enough. They truly showed up for us. Grateful doesn’t even begin to cover it. ????

Mason was outstanding! During the ice storm, he was super attentive and understanding our need to get our heat working again with our HVAC system. He went out of his way to pick up the parts from the warehouse so he could finish the repairs as quickly as possible. He was also super knowledgeable and professional.