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Preferred Plumbing Co

Plumbers in New Haven, Connecticut
Ranked #9 in New Haven | Grade B-
4.20 (29 reviews)

Preferred Plumbing Co

Local plumber providing day-to-day repairs, fixture replacements, drain clearing, and water heater service for New Haven, Connecticut customers.

Preferred Plumbing Co business photo 1 - Plumbing in New Haven
Preferred Plumbing Co business photo 2 - Plumbing in New Haven
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Preferred Plumbing Co business photo 4 - Plumbing in New Haven
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Why Homeowners Choose This Business

Neighborhood-based plumber with straightforward scheduling and a range of core repair and replacement services. Technicians can explain options and help choose practical solutions for common plumbing issues Local experience that helps homeowners across New Haven, Connecticut compare a more region-aware provider.

Service Area

New Haven, Connecticut and nearby neighborhoods in the greater New Haven area, subject to schedule and availability.

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Listing details

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  • Verified listing details
  • Service information
  • Customer review signals
  • Photo gallery
  • Public contact information
  • Published local profile

How This Business Compares

A quick local comparison based on review strength, business detail, and local service fit.
  • Has an established presence within this local market.

Services Covered

  Plumbing Services
  Renovation Services
  Drain Cleaning
  Leak Repair
  Water Heater Services
  Emergency Plumbing
  Toilet Repair
  Faucet Replacement
  Fixture Installation
  Water Heater Installation
  Water Heater Repair
  Installations
  Shower Valve Repair
  Garbage Disposal Install
  Repairs
  Pipe Repair
  Plumbing Maintenance
  Clog Removal

Typical services include leak detection and repair, toilet and faucet service, shower and tub valve fixes, water heater replacement and maintenance, garbage disposer installs, basic drain clearing, and plumbing winterization checks.

Reviews

Customer Reviews

Boogie Chillun
Is Preferred Plumbing a real company? Someone named Mike Jr. from Al's Plumbing showed up at our home this morning, charged almost $300 for basically nothing, and then turned us over to a restoration company. Fine, get your money... Howe…
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Is Preferred Plumbing a real company?

Someone named Mike Jr. from Al's Plumbing showed up at our home this morning, charged almost $300 for basically nothing, and then turned us over to a restoration company.

Fine, get your money...

However, when I called Mike Jr. later with some follow up questions (which he suggested I do), he was very elusive and evasive. He wouldn't even tell me his last name.

"I'm Mike from Al's Plumbing."

Sooooo, why the mystery?
Even the dispatcher at Preferred Plumbing would not give us Mike's last name.
Interestingly, they both asked the same question:
"Why do you need to know?"

Well, first, we would just like to know who we're dealing with. We might have to look you up.
Next, you have both of our full names and my wife's credit card info, but we can't know your last name?
Again, why the mystery?

Lesson learned: ask more questions beforehand.

Basically, I found Mike Jr. to be rude and unprofessional and very argumentative AFTER he got our money. Beforehand, when he was in our living room, waiting to get paid, he was as nice as he could be.

Is that how business is done nowadays? Wow. I guess I'm old school. This younger generation of workers are really something else.
Kym McKoy
I gave one star because I could not leave a post without it. One of the plumbers came to my home to check a leakage in my home and the only thing that I received was $292 bill that came with a level of unprofessionalism (e.g., cursing and g…
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I gave one star because I could not leave a post without it. One of the plumbers came to my home to check a leakage in my home and the only thing that I received was $292 bill that came with a level of unprofessionalism (e.g., cursing and giving his opinion on what was none of his business). I had another company come out Tim McDermott from "At your service plumbing" and he was kind and professional. He told me what the issue was and how it can be fixed. He (Tim) also made the effort to at least recaulk around both tubes and all water fixtures in the home to be able to shower without any leakage until I can have both bathrooms re-tiled in August. I have already made the arrangements to have the re-tile work done. AND he showed me how to flush out the pipes for better water pressure. This service was definently with the extra $265 for his professionalism and true kindness. To preferred plumbers "you get back the same Karma you put out into the world."
miguel Oliveira
Hard working and professional men. I called for a leak coming through the ceiling and they came out the same day and fixed the issue. Didnt make a mess and cleaned up after themselves pretty well. Good price for the quality of work done.
Jim Sullivan
They installed a new hot water heater for a rental in New Haven. While they were there they fixed a shower handle that didn't work. They offered me a couple of options for the hot water heater and I appreciated the info they had about the d…
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They installed a new hot water heater for a rental in New Haven. While they were there they fixed a shower handle that didn't work. They offered me a couple of options for the hot water heater and I appreciated the info they had about the different hot water heaters. I ended up getting one I wouldn't have chosen on my own. Friendly service too.
Brendan Colman
They serviced my furnace to get it ready for the winter. I liked that they came the next day, vacuumed it out, replaced the filter, looked everything over for such a great price! I don't think I am going with the big national brand companie…
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They serviced my furnace to get it ready for the winter. I liked that they came the next day, vacuumed it out, replaced the filter, looked everything over for such a great price! I don't think I am going with the big national brand companies again. Ezra was easy to work with.

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Special Offers

Emergency Service

Emergency service may be available for urgent issues.

Frequently Asked Questions

Common calls include leaking pipes, clogged drains, running toilets, dripping faucets, and water heater problems. The team also replaces basic fixtures and addresses shower valve issues and disposers.

Posted hours indicate availability seven days a week from morning to early evening. Scheduling may vary by day, so calling ahead is the best way to confirm an appointment.

Yes, technicians can outline practical options and explain differences in capacity, efficiency, and cost. They can also handle removal of the old unit and installation of the new one.

Pricing depends on the scope, parts needed, and access to the problem area. For many jobs, the technician can discuss options and provide an estimate after an on-site look.

Yes, most work is residential, and light commercial service is available when scheduling allows. Call with details about your property to confirm coverage.
 Verified Listing

Opening Hours

  • Monday 8:00 AM – 6:00 PM
  • Tuesday 8:00 AM – 6:00 PM
  • Wednesday 8:00 AM – 6:00 PM
  • Thursday 8:00 AM – 6:00 PM
  • Friday 8:00 AM – 6:00 PM
  • Saturday 8:00 AM – 6:00 PM
  • Sunday 8:00 AM – 6:00 PM

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Business Details

Business Rating
4.20 (29 reviews) Featured BusinessPro Listing
Address
50 Fitch St, New Haven, CT 06515
Business Type
Plumber
Website
http://www.newhavenplumberco.com/
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