Residential plumbing company known for clear communication, tidy work, and reliable scheduling. Services include repairs, replacements, drain work, water heaters, and water treatment Serving homeowners across New Milford, Connecticut.
Clear, upfront pricing with good communication from scheduling to completion. Technicians arrive prepared, work neatly, explain options, and complete jobs efficiently Local experience that helps homeowners across New Milford, Connecticut compare a more region-aware provider.
Headquartered in Morris, CT and serving nearby communities across the greater New Milford, Connecticut area.
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Plumbing repairs, leak and pipe fixes, drain clearing, toilet and faucet service, water heater installation and replacement, and water treatment/softener solutions.
Reviews consistently mention quick response times, especially for urgent issues like frozen lines and major clogs. Homeowners highlight clear communication, upfront pricing, and honest explanations of options. Many note tidy, organized work habits and punctual arrivals. Feedback frequently references successful installations of water heaters and softeners alongside everyday repairs.
For the past five years, we’ve relied on Escape for everything from pipe replacements to installing water heaters and softeners. We are consistently impressed with the quality of their work and the final results. They provide clear, upfront pricing for all parts and labor, and their communication is excellent throughout every project. It’s a great feeling to have a team we can fully trust. I recommend the team at Escape for any of their full range of services.
Eric and crew are not just the best plumbers I've worked with, they are the best service professionals period. With any issue I've had over the years Eric, Brad and Xander have been true Pro's. Great communication leading up to appointment, honest about the options after assessment, and all around nice individuals. Mostly recently Brad came over to deal with a clog I was unable to resolve myself, and in the course of helping with that he noticed my water storage tank was on the brink of failure. I never would have uncovered this on my own until it was too late, and it saved us from a much more serious / costly issue. I tried other plumbers before finding these guys, the difference isn't even close -- this is your crew!
Called escape plumbing at 7 am for frozen well line. They were at the house by 9:30 and had the problem resolved very quickly. The tech and his apprentice were A+. Neat and clean. Super informative. Couldn’t leave a better review. They have gained a customer for sure.
They have a very responsive answering service that booked my emergency appointment rapidly. The servicemen responded by text immediately so I knew who would be arriving. Honest and economical service. Extremely relieved and happy with the replacement products and services. Brad and Efraim were professional!!!
Xander was wonderful. Very professional and did a great job! Our fill water valve on our toilet stopped working and we were using buckets to flush. Super annoying to have to do that, so we called escape plumbing and they came and fixed our problem the next day. Showed up on time. Very neat and organized truck, you can tell they have a clean operation and know what they’re doing
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