Mr. Rooter Plumbing of New Orleans

It was very easy to book an appointment online and have the issue fixed within the same day. They quickly repaired the issue and advised me on the overall condition of the area they worked on. Mr. Chad was polite and knowledgeable. I was satisfied with the service and plan to book future plumbing repairs with this business. Their pricing was very reasonable for the issues resolved and they accept tap which was super convenient.

From the moment I called for an emergency issue, the company was friendly, efficient and responsive. They kept me informed via text and email of their visit. When Zach arrived, he introduced himself, was polite, and didn’t waste time getting down to business. He diagnosed the problem quickly and we discussed the solution. He cleaned the line, flushed it and checked it with the camera. The communication and professionalism from start to finish was great!

Chad was incredibly helpful even when there were issues that extended the time of repair. He ensured everything was buttoned up even though the roadblocks may have warranted a separate appointment. Incredibly impressed with this companies customer service and effectiveness. Will definitely be using them again for any issues going forward!

We had a great experience with Mr. Rooter Plumbing and Zachary Sykes, their technician. He was punctual, professional, and clearly knew what he was doing. He diagnosed the problem at my mother's home quickly and explained the solution in a way that was easy to understand, which made it easy for me to interpret to my mother. What really stood out was his great sense of humor—it made the whole experience much more pleasant and put us at ease right away. He was respectful of my mom's home, worked efficiently, and cleaned up thoroughly before leaving. I also really appreciated how the company sends a picture of the technician ahead of time. That extra step is very helpful and adds a strong sense of safety and professionalism. Based on his professionalism, knowledge, and positive attitude, he absolutely deserves Employee of the Month. I would highly recommend Mr. Rooter and would gladly request him again.

Had an Emergency where the Tub hot water faucet dial popped off and water was gushing out towards the back wall of the tub. Mr. Lampton arrived within 25 minutes of my call in to Rooter Man, assessed the situation and completed the repair quickly. Thanks to Mr. Hampton of Rooter Man for his quick response and timely repair. I am most appreciative.