RR Plumbing Roto-Rooter

I will NEVER use Roto Rooter again! Walter , the technician was professional and courteous. Absolutely no complaints about him. $682.00 to unclog a clogged shower drain is robbery. I was not told that the charge would be $682.00 when I scheduled the service. Yes, I could have canceled the service when Walter showed up but I needed the drain to be unclogged. The next day I called their office to voice my dissatisfaction with the charge. I received a call from Dennis who said he couldn’t do anything about it but would have his supervisor call me. I am still waiting for his call.

I had a leaky shower fixture on Sunday afternoon before a 15+ inch snowstorm was due later that day. I called my usual local plumber and did not get an answer. I called this number and was connected to the Roto-Rooter national number at 12:30 and by 2:30 someone was here. Kendon diagnosed the problem, went to get a replacement fixture, and installed it by 4:00 (it had already started snowing). The price was a little on the high side but I clicked on "reasonable price" due to extenuating circumstances. If someone hadn't come then, I probably could not have gotten anyone before Tuesday at the earliest, and that would have been bad for my water bill.

Walter and Jamal came to our home and not only they cleared a blocked pipe they pinpointed where it was blocked worked tirelessly to clear the blockage and checked the traps and helped our home impeccably. They did their jobs outstanding and by the way, true story, they also SAVED/helped a tiny bloody nose bare footed boy in pajamas who accidentally got out of his house on the coldest day and almost got hit by a car! They are HEROES!!! They are ANGELS!!! I highly recommend using this service they have reliable dependable honest employees.

I highly recommend Mike for any plumbing or hydro-jetting needs. He was professional, knowledgeable, and quick to diagnose the issue. Mike used the jetter to clear a clog that others couldn’t fix, and he explained everything clearly throughout the process. He arrived on time, worked efficiently, and the pricing was very fair. I’m extremely satisfied with the results and will definitely call Mike again for any future plumbing work.