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Olson Superior Plumbing

Plumbers in Newport Beach, California
Ranked #5 in Newport Beach | Grade B-
4.90 (3,043 reviews)

Olson Superior Plumbing

Olson Superior Plumbing serves homeowners and businesses with day-and-night availability and a broad range of repair and replacement services. The team emphasizes communication, option-based estimates, and timely scheduling Serving homeowners across Newport Beach, California.

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Why Homeowners Choose This Business

Open 24/7 with quick scheduling, Olson Superior Plumbing is noted by many reviewers for responsive communication, polite technicians, and tidy work areas. The company can address urgent issues and provide options for both immediate fixes and longer-term solutions Local experience that helps homeowners across Newport Beach, California compare a more region-aware provider.

Service Area

From its Lake Forest office, the company serves Newport Beach, California and communities across Orange County.

Local Pro Business

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Listing details

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  • Verified listing details
  • Service information
  • Customer review signals
  • Photo gallery
  • Public contact information
  • Published local profile

How This Business Compares

A quick local comparison based on review strength, business detail, and local service fit.
  • Has more review volume than many local competitors.
  • Shows strong customer satisfaction signals based on review quality and volume.

Trust Signals

Emergency Service - Open 24 hours, 7 days a week for plumbing service.

Services Covered

  Plumbing Services
  Renovation Services
  Supplier
  Water Heater Services
  Drain Cleaning
  Emergency Plumbing
  Fixture Installation
  Leak Detection
  Water Heater Replacement
  Toilet Repair
  Faucet Repair
  Installations
  Sewer Line Repair
  Hydro Jetting
  Garbage Disposal Repair
  Shower Valve Repair
  Pipe Repair
  Sump and Ejector Pumps

Services include leak detection and repair, drain cleaning and unclogging, toilet and faucet repair, water heater repair and replacement, garbage disposal service, sewer line inspections and repairs, and whole-home plumbing diagnostics.

Reviews

Customer Reviews

Gitae Kwak
To the Manager, I am writing this to formally express my outrage regarding the service I received from your technician. I contacted your company based on your positive Yelp reviews, but my experience was nothing short of a scam. 1. Deceptiv…
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To the Manager,
I am writing this to formally express my outrage regarding the service I received from your technician. I contacted your company based on your positive Yelp reviews, but my experience was nothing short of a scam.
1. Deceptive Diagnosis:
Initially, your plumber stated that he needed to open the wall to identify the source of the water noise. Based on this professional judgment, I agreed to sign for a $444 service fee. However, the technician never touched the wall. Instead, he simply looked at my water softener, turned the bypass valve—a 15-minute task—and claimed the problem was "solved."
2. Predatory Pricing & Exploitation:
Charging $444 for a 5-minute bypass is robbery. To make matters worse, he immediately sent me an outrageous quote of $18,104 for a replacement water softener system. It is evident that your technician took advantage of my limited English proficiency to overcharge me for a non-existent repair and push an overpriced product.
3. Demand for Action:
As a manager, I urge you to review this case immediately. I demand a partial refund reflecting a fair market rate for a 15-minute inspection, not the $444 I was misled into paying.
I am prepared to escalate this matter. If this is not resolved, I will be filing formal complaints and providing all evidence (including the $18k quote) to the CSLB (Contractors State License Board), the BBB (Better Business Bureau), and sharing this experience across all social media platforms.
I expect a response and a refund proposal within 24 hours.
Sincerely,
Tony and Kristen Kettering
The communication was great. We called on a Saturday and a real person answered the phone. We scheduled an appointment for Monday and the technician let us know when he was on the way. He was prompt and knowledgeable. He solved our plum…
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The communication was great. We called on a Saturday and a real person answered the phone. We scheduled an appointment for Monday and the technician let us know when he was on the way. He was prompt and knowledgeable. He solved our plumbing issues. He left everything so clean. We are very happy with the results.
Summer D
I am torn on this review. I called because we just moved into a home and I wanted to change the shower arm and address a slow draining bathtub. The technicians were knowledgeable, polite and friendly. They spent over an hour doing a whole h…
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I am torn on this review. I called because we just moved into a home and I wanted to change the shower arm and address a slow draining bathtub. The technicians were knowledgeable, polite and friendly. They spent over an hour doing a whole house diagnostic before starting on my requested repair. They then offered packages to repair or address all the issues they found starting at $23,000. It gave car salesman vibes, and was off putting. The actual work they did took less than a half an hour. I did appreciate that they were honest that the tub drain was not actually blocked, and they showed me the easy fix to address that issue and removed the estimated charge for that repair. After they left I realized that they had damaged the wooden structure that enclosed our water heater tank and hadn’t told me. I really wish they had talked to me about it, just leaving without saying anything left a very bad impression.
Hanley Chan
Iheb is a fantastic technician! He is extremely polite, straight forward, and thorough. I needed to replace my water heater. He calmly walked me through my options. There were a lot. After I made my selection, Iheb worked quickly to secure…
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Iheb is a fantastic technician! He is extremely polite, straight forward, and thorough. I needed to replace my water heater. He calmly walked me through my options. There were a lot. After I made my selection, Iheb worked quickly to secure an appointment the next day to install the water heater. Since it was short notice, he had to do everything himself. He spent 10 tireless hours replacing the water heater by himself. Even needed to climb to my roof to properly install the exhaust vent. What stood out was he did all this with an infectious smile. It was a pleasant experience and I’m happy to have Iheb work on this project!
Mark Gill
Aaron and is partner were very nice and professional. Only issues I have is the mess they left and the look of the cement work. Pictures attached. My wife talked with Aaron about replacing a recirculation pump today and thought he would cl…
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Aaron and is partner were very nice and professional. Only issues I have is the mess they left and the look of the cement work. Pictures attached.

My wife talked with Aaron about replacing a recirculation pump today and thought he would clean up all the dust. He did not leave a message that would be the case.

Please send someone clean up the mess. I'm not sure about the look of the cement work.

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Special Offers

Emergency Service

Emergency service may be available for urgent issues.

Frequently Asked Questions

Yes. The company lists round-the-clock availability every day of the week. You can call any time to request service, including nights, weekends, and holidays. Availability may vary by workload, but dispatch is offered after hours.

They handle common problems like leaks, clogged drains, running toilets, and faulty faucets. Technicians also work on water heaters and can assess larger issues such as sewer line concerns. Scope and timing depend on the specific situation.

Technicians typically inspect the issue and present options before work begins. Some customers report receiving multiple repair tiers, which can be helpful for planning but may feel high for broader packages. Ask for a written estimate and clarity on what each option includes.

Reviews indicate that next-day replacement is often possible, and in some cases work is completed the same day. Scheduling depends on inventory, permit needs, and technician availability. Contact the office to confirm timing for your model.

Shut off water to the affected fixture if possible and clear access to the work area. Note any noises, leaks, or error codes to share with the technician. If you have prior repair paperwork or warranty details, keep them nearby.
 Verified Listing

Opening Hours

  • Monday Open 24 hours
  • Tuesday Open 24 hours
  • Wednesday Open 24 hours
  • Thursday Open 24 hours
  • Friday Open 24 hours
  • Saturday Open 24 hours
  • Sunday Open 24 hours

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Business Details

Business Rating
4.90 (3,043 reviews) Pro Listing
Address
26772 Vista Terrace, Lake Forest, CA 92630
Business Type
Plumber
Website
https://olsonsuperior.com/plumbing/
City Page
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