Ziegler Plumbing & Sewer provides weekday plumbing and sewer service in Newport News for homes and businesses. The office coordinates appointments and communicates clearly about scope and timing, and technicians explain options on site.
- Local team with weekday availability- Office support that confirms details and site history when available- Technicians explain needed work before proceeding- Serves both residential and commercial needs
Primarily serving Newport News and nearby communities on the Peninsula; call to confirm service to your location.
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Services include toilet repair and replacement, drain cleaning for stubborn clogs, leak diagnostics, fixture repairs, water heater replacement estimates, and commercial grease trap and sewer-related service. Scheduling is available Monday through Friday.
Reviews often mention quick scheduling during the work week and technicians who are courteous, persistent with tough clogs, and efficient on site. Several customers note clear explanations and bills that align with expected scope. A smaller number of reviews raise concerns about pricing clarity when estimates change after initial visits. Office communication and follow-through are frequently cited as positives.
Probably the best experience in a professional job. Chris, my plumber, spent 3 hours trying to get rid of my 3 major clogs. He never gave up. Nicest of guys. If all your plumbers are this great you have a bunch of winners. Thank you
I recently purchased a business and was having issues with the grease trap. I was very pleased to learn that Ziegler Plumbing and Sewer had previously serviced the site and was already familiar with the history of the system.Ashley in customer service quickly confirmed that my location was an existing service site, which immediately gave me confidence that I was in good hands.James (I believe that was his name) was quick, knowledgeable, and already familiar with the property. He took the time to bring me up to speed on the service history, explain what had been done in the past, and walk me through how to properly maintain the system moving forward. He was thorough, efficient, and clearly knew exactly what was going on and how to correct the issue.From customer service to the technician, the entire experience was professional and reassuring. I would absolutely recommend Ziegler Plumbing and Sewer to anyone dealing with grease trap issues.
Had Chris out to the house to give me a quote for a hot water heater replacement. Super nice guy and very professional. He ended up quoting me roughly $1900 for the job. Shook hands and said he would have someone send me the quote the next day. Fast forward to the next day and the quote I get is nearly $900 more than what we shook on. In speaking on the phone now I’m being told there is a lot of “extra work” that needs to be completed. I’ve never written a review on a company in my entire life, but this just felt incredibly shady to me and has now also delayed me in being able to get it replaced. I would not recommend the company after this experience
I used Ziegler for issues related to toilets that would not fill. I called on Tuesday and they had availability the next day. Workers were quick and efficient. The bill was appropriate for the service. I will definitely use them again in the future.
I received my current monthly water bill and it was very expensive. I know I probably had a leak somewhere. 2 toilets had been running 24/7 since April. Rich from Ziegler came the same day I called. He diagnosed the problem right away. He told me I needed new components for the two toilets. They were able to get a guy out on Thursday, Oct 2. Dani was his name. He was so courteous, professional and changed the components in the toilets. Then checked the water meter to show me, no water was running. I appreciate the quality of people from the company and the great service they give. I hired them before and will only call Ziegler for my plumbing needs. Thank you.
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This business may offer free estimates for some services.
Emergency service may be available for urgent issues.
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