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FeaturedTaking CallsVerifiedPlumbers in Norfolk, Virginia

Roto-Rooter Plumbing & Water Cleanup

Featured in Norfolk Today 4.90 (2,256 reviews)(757) 722-5042

Roto-Rooter Plumbing & Water Cleanup provides plumbing, drain cleaning, sewer-line repair and water-damage cleanup in Norfolk. Emergency plumbing is available 24/7; sewer-line work includes camera inspections and repairs using trenchless methods or conventional excavation. Roto-Rooter was founded in 1935.

Business Highlights
  • The Norfolk operation lists plumbing license MP 2710055663.
  • The company says it is fully licensed and insured.
  • The company offers free onsite and upfront estimates.
  • It says there is no extra charge for plumbing or drain service on holidays, nights and weekends.
  • Special financing options are available.
  • Senior and military discounts are available.

Service Area

Norfolk and the wider Hampton Roads region.

Featured on ProsGrade. Roto-Rooter Plumbing & Water Cleanup is one of 6 plumbers ProsGrade lists in Norfolk, Virginia.

Listing details

9 services listed, including Drain cleaning, Emergency plumbing and Water heater repair and replacement. Open 24 hours, 7 days a week. Rated 4.9 from 2,256 reviews.

  • Verified listing details
  • Service information
  • Customer review signals
  • Photo gallery
  • Public contact information
  • Published local profile

How This Business Compares

How Roto-Rooter Plumbing & Water Cleanup compares with the other 5 plumbers on ProsGrade in Norfolk, using public Google ratings and review counts.

  • Ranks in the top quarter of the 6 Norfolk plumbers on ProsGrade by Google rating and review volume.
  • Rated 4.9 on Google, at or above the 4.7 average of other Norfolk plumbers on ProsGrade.
  • Has the most Google reviews (2,256) of the 6 Norfolk plumbers on ProsGrade.
  • One of 5 Norfolk plumbers on ProsGrade rated 4.7 or higher from at least 10 reviews.

Trust Signals

Open 24 hours for urgent plumbing and drain issues.

Services Covered

9 services
  • Drain cleaningDrain snakes, rooters and hydro-jetting equipment.
  • Emergency plumbing24/7 emergency response.
  • Water heater repair and replacementGas, electric and tankless water heaters.
  • Sewer line repairCamera inspections; trenchless methods or conventional excavation.
  • Leak detectionAdvanced diagnostic tools.
  • Water softeners and filtrationSalt-based, salt-free and dual-tank softeners.
  • Commercial plumbingBackflow inspection, grease-trap pumping and cleaning, and sewer/water-line excavation.
  • Water-damage cleanupWater extraction and cleanup equipment.
  • Sump pump serviceRepair, replacement and routine maintenance.

Reviews

What customers say

Customers praised clear explanations and progress updates, and more than one appreciated knowing the cost upfront. One customer's job ran much longer than expected, but the technician stayed patient and friendly and kept working until the problem was fixed. A customer also appreciated watching a complimentary camera inspection to understand what was happening in the pipes.

Customer Reviews

Nicole Brown

DJ was great! He really listened to our issues and kept us informed on his progress. The job ended up taking way longer than we anticipated, but he remained patient and friendly the whole time. He kept working until he was 100% satisfied that he had fixed our problem. Great service!
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Ryan Peck

DJ did a fantastic job unclogging the main line and fixing two toilets. He came out early in the morning to take care of a major clog; he was very informative, and he gave me the cost of front; he even made sure I knew exactly what to expect of the process. Tiko (apologies for spelling) came out as well to perform a complimentary camera operation so we could see what was going on under the house and they let me watch so I could understand what was going on in the pipes. Now I know what to expect if this happens again, which I greatly appreciate! will continue to use Roto-Rooter and I would highly recommend them to anybody!
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Matt Zuras

Roto-Rooter resonded quickly to our call on a Sunday afternoon and unclogged our kitchen sink drain. The technician did diagnosed the problem and made the repair, all within an hour and a half. Pricing was upfront and fair. We will use them again if we have another plumbing emergency.
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Frequently Asked Questions

How long can Roto-Rooter's Norfolk sewer-line repairs take?

Most sewer-line repairs can be completed within a day, depending on the issue's complexity; larger or deeper jobs may take longer, especially if excavation is required.

Does Roto-Rooter offer financing for sewer-line repairs?

Financing for sewer-line repair is available through the Synchrony Home Design credit card.

What happens when Roto-Rooter responds to a Norfolk plumbing emergency?

A Norfolk technician is dispatched to diagnose the failure, stop the source and complete the repair. If flooding has occurred, the team connects the job with cleanup and drying.