Pro Listing

The Granite Group

Plumbers in Northampton, Massachusetts
Ranked #4 in Northampton | Grade B+
4.50 (11 reviews)

The Granite Group

This location focuses on plumbing, heating, cooling, piping, and water system supplies with counter assistance for product selection and ordering. It operates as part of The Granite Group’s regional distribution network Serving homeowners across Northampton, Massachusetts.

Why Homeowners Choose This Business

Knowledgeable counter staff, practical guidance on parts selection, and access to a broad supplier network make this location a convenient stop for local trade needs Local experience that helps homeowners across Northampton, Massachusetts compare a more region-aware provider.

Service Area

Primary service to Northampton, Massachusetts and neighboring communities across Hampshire County, with special-order access through The Granite Group network.

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Listing details

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  • Verified listing details
  • Service information
  • Customer review signals
  • Photo gallery
  • Public contact information
  • Published local profile

How This Business Compares

A quick local comparison based on review strength, business detail, and local service fit.
  • Has an established presence within this local market.

Services Covered

  Renovation Services
  Supplier
  Plumbing Supply
  Water Heater Services
  Fixture Installation
  Heating Supplies
  HVAC parts
  Pipe Fittings
  Valves And Controls
  Water Heaters
  Circulator Pumps
  Sewer and Sump Pumps
  Backflow and Regulators
  copper and PEX tubing
  Boiler Parts
  Plumbing Repair Parts

Counter sales for plumbing and heating supplies; parts identification and sourcing; order pickups; assistance with fittings, valves, pumps, and repair parts; coordination for special orders through The Granite Group distribution network.


Reviews

Recent Reviews

4.50

(Based on 11 reviews)

Recent feedback highlights helpful and knowledgeable counter assistance, including troubleshooting and parts matching. Several reviewers mention responsive service and the ability to find needed supplies. There is an isolated complaint about a delayed special-order pump and communication around timing. Overall sentiment trends positive for in-person help and product know-how.

Google Review
Carol Karney on The Granite Group

So very helpful!! Chris G. at the parts counter went out of his way to diagnose our tub plug problem, then proceeded to fix it and gave his email for follow up in case it didn't work, but it did! Knowledgeable, helpful, speedy and courteous. You can't ask for more than that!

Google Review
Joshua crochetiere on The Granite Group

This company doesn’t care for customers. Waiting for a replacement sewer pump for a month now. What a joke they are . Horrible customer service. Go to F.W Webb much better customer service.

Google Review
Paul Champagne on The Granite Group

Friendly people to do business with. They were very helpful and we're able to get all supplies I needed. Will go back there again

Google Review
Edward Wagner on The Granite Group

They did a good job helping me sort out the correct fittings for the project I'm working on.

Google Review
Cyber “Dotis” Dotis on The Granite Group

They're ok. They know what they're doing and they are usually pretty responsive.

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Special Offers

Emergency Service

Emergency service may be available for urgent issues.


Frequently Asked Questions

Yes, the counter serves trade professionals and capable DIY customers. Inventory is geared toward professional-grade plumbing and heating products, and staff can help identify compatible parts.

Bring photos, model numbers, or the old part if possible. The counter team can often match parts and fittings on the spot or arrange a special order if needed.

Common fittings and valves are typically stocked. Sewer pumps and other specialty items may be available via special order, with availability depending on distributor inventory.

The Northampton, Massachusetts branch is open Monday through Friday from 7:00 AM to 4:30 PM. The location is closed on Saturday and Sunday.

Will-call pickup is available at the counter. Delivery options can vary by order size and destination; ask the branch team for current availability and timeframes.
 Verified Listing

Opening Hours


  • Monday 7:00 AM – 4:30 PM
  • Tuesday 7:00 AM – 4:30 PM
  • Wednesday 7:00 AM – 4:30 PM
  • Thursday 7:00 AM – 4:30 PM
  • Friday 7:00 AM – 4:30 PM
  • Saturday Closed
  • Sunday Closed

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Business Details


Business Rating
4.50 (11 reviews) Pro Listing
Address
168 Industrial Dr #3, Northampton, MA 01060
Phone
Business Type
manufacturer

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