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Taking CallsVerifiedPlumbers in Northampton, Massachusetts

The Granite Group

Taking Calls in Northampton Today 4.50 (11 reviews)(413) 584-4250

The Granite Group distributes plumbing, heating, cooling, piping, water systems and energy products from a branch in Northampton. Its history traces back to Central Supply, a distributor purchased in 1971.

Business Highlights
  • After-hours on-call coverage makes branch staff and inventory available for emergency needs.
  • Commercial water-heater emergency service is available 24/7, including weekends and holidays.

Service Area

Northampton and the Northeast.

Taking calls through ProsGrade. The Granite Group is one of 6 plumbers ProsGrade lists in Northampton, Massachusetts.

Listing details

9 services listed, including Plumbing supplies, Heating and cooling products and Pipe, valves and fittings. Open weekdays, closed on weekends. Rated 4.5 from 11 reviews.

  • Verified listing details
  • Service information
  • Customer review signals
  • Photo gallery
  • Public contact information
  • Published local profile

How This Business Compares

How The Granite Group compares with the other 5 plumbers on ProsGrade in Northampton, using public Google ratings and review counts.

  • One of 6 Northampton plumbers on ProsGrade.

Services Covered

9 services
  • Plumbing suppliesfaucets and water heaters
  • Heating and cooling productsboilers and air-to-water heat pumps
  • Pipe, valves and fittings
  • Oil and propane productsoil tanks, propane tanks and cylinders
  • Well and water productspumps; filtration and treatment
  • Electrical productselectrical supplies and generators
  • Tools and job-site supplieshand and power tools
  • Commercial sales assistanceestimates, submittals and design-build recommendations
  • Inventory managementinventory and product replenishment programs

Reviews

What customers say

Customers praise help getting needed supplies and sorting out project fittings. One recent customer says Chris G. diagnosed and fixed a tub-plug issue and offered follow-up. A different customer reported waiting a month for a replacement sewer pump and described the customer service as horrible.

Customer Reviews

Carol Karney

So very helpful!! Chris G. at the parts counter went out of his way to diagnose our tub plug problem, then proceeded to fix it and gave his email for follow up in case it didn't work, but it did! Knowledgeable, helpful, speedy and courteous. You can't ask for more than that!
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Joshua crochetiere

This company doesn’t care for customers. Waiting for a replacement sewer pump for a month now. What a joke they are . Horrible customer service. Go to F.W Webb much better customer service.

Paul Champagne

Friendly people to do business with. They were very helpful and we're able to get all supplies I needed. Will go back there again

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Frequently Asked Questions

How quickly does The Granite Group respond to after-hours calls?

For weekday and weekend daytime coverage, it expects to return calls within a half hour and meet at the location within an hour. Overnight, both the return call and meeting are expected within an hour.

Can buyers purchase without an approved credit account?

A cash/COD account accepts cash, checks or credit cards at the counter or upon delivery. Credit-account purchases are subject to approval.