Featured

Western Mass Heating, Cooling & Plumbing, Inc. - HVAC Contractors in Western MA

Plumbers in Northampton, Massachusetts
Ranked #1 in Northampton | Grade A
4.90 (192 reviews)

Western Mass Heating, Cooling & Plumbing, Inc. - HVAC Contractors in Western MA

Local plumbing and HVAC contractor handling repairs, maintenance, and replacements for homes and small businesses. Known for steady communication and thorough troubleshooting on heating systems Serving homeowners across Northampton, Massachusetts.

Western Mass Heating, Cooling & Plumbing, Inc. - HVAC Contractors in Western MA business photo 1 - Plumbing in Northampton
Western Mass Heating, Cooling & Plumbing, Inc. - HVAC Contractors in Western MA business photo 2 - Plumbing in Northampton
Western Mass Heating, Cooling & Plumbing, Inc. - HVAC Contractors in Western MA business photo 3 - Plumbing in Northampton
Western Mass Heating, Cooling & Plumbing, Inc. - HVAC Contractors in Western MA business photo 4 - Plumbing in Northampton
Show all photos
Why Homeowners Choose This Business

Local team serving Western Massachusetts with responsive scheduling and clear communication. Technicians are noted in reviews for troubleshooting complex heating systems and following through during urgent cold-weather situations. Office staff provides straightforward coordination and updates.

Service Area

Serving Western Massachusetts from South Deerfield, including Northampton and surrounding communities.

Featured Local Business

This featured listing includes fuller business details and a stronger local presentation for homeowners comparing nearby options.

Featured
Featured on ProsGrade
Listing details

This listing includes service information, customer review signals, a photo gallery, and public contact details to help homeowners compare this business more easily.

Featured listings may appear with fuller business details and stronger local presentation.

  • Verified listing details
  • Service information
  • Customer review signals
  • Photo gallery
  • Public contact information
  • Published local profile

How This Business Compares

A quick local comparison based on review strength, business detail, and local service fit.
  • Holds a strong position among local competitors.
  • Has a higher average rating than many businesses in this area.
  • Shows strong customer satisfaction signals based on review quality and volume.

Services Covered

  Plumbing Services
  Renovation Services
  Boiler Repair
  Hydronic Heating
  Repairs
  Plumbing Repairs
  Drain Cleaning
  Water Heater Service
  Furnace Service
  AC Maintenance
  Heating System Replacement
  Fixture Installation
  Radiant Heat Systems
  HVAC Maintenance
  Sump Pump Service

Services include plumbing repairs, drain cleaning, fixture replacements, water heater service, boiler repair and replacement, heating system service, and air conditioning maintenance.

Reviews

Customer Reviews

Rick Lopez
Our boiler went out during the weekend and our regular boiler service provider refused to come because the receptionist couldn’t find us in their system, and therefore that we weren’t eligible for emergency service. I even gave them my cus…
View full reviewShow less
Our boiler went out during the weekend and our regular boiler service provider refused to come because the receptionist couldn’t find us in their system, and therefore that we weren’t eligible for emergency service. I even gave them my customer number from the most recent invoice, but that was not good enough for them. So we called Western Mass Heating and Cooling. They were fast, courteous, and solved the problem. They now have a new loyal customer. We plan to use them for all of our future needs.
Jason G
When Superior (formerly Osterman) left us without heat during the recent brutal cold snap, Western Mass Heating stepped up when we needed them most. Superior ignored our multiple desperate calls for help—no callbacks, just endless runaround…
View full reviewShow less
When Superior (formerly Osterman) left us without heat during the recent brutal cold snap, Western Mass Heating stepped up when we needed them most.
Superior ignored our multiple desperate calls for help—no callbacks, just endless runaround with out-of-state phone reps. Space heaters couldn't keep up as indoor temperatures dropped to 41°F—we were truly in a bind.
At 2 a.m., we finally called Western Mass Heating in desperation. They answered in just two rings with a local rep who said, "We'll be there in 30 minutes." Technician Kevar arrived quickly, worked efficiently, showed real sympathy for our situation, and even followed up later to make sure everything was still okay.
We're incredibly grateful and will never use anyone else again. Thank you, Western Mass Heating—you truly saved the day!
Anne Griffin
Wow, what an amazing company. Jessie helped us out with a Buderus system that was not working properly. She really knows her stuff! Even though she had just had a 21 hour day, she came and rescued me and my house from what would have bec…
View full reviewShow less
Wow, what an amazing company. Jessie helped us out with a Buderus system that was not working properly. She really knows her stuff! Even though she had just had a 21 hour day, she came and rescued me and my house from what would have become a frozen pipe disaster. I appreciate how she was able to troubleshoot and creatively solve what seems to me to be quite a complicated problem It's refreshing to meet someone with so much knowledge, enthusiasm and kindness. Thank you!
Kim Jurado
I've used Western Mass Heating & Cooling for several years now and they are great! I always purchase an annual mainenance agreement for my gas furnance and AC which helps me keep track of maintence and I get 24/7 emergency service if there…
View full reviewShow less
I've used Western Mass Heating & Cooling for several years now and they are great! I always purchase an annual mainenance agreement for my gas furnance and AC which helps me keep track of maintence and I get 24/7 emergency service if there is a problem which I haven't had to use yet. They are always very professional, kind, and happy to answer any questions I might have. This month I just called them for plumbing services to clean out kitchen and bathroom pipes and replace my main water shut-off valve which started leaking. The technician did a great job.
Kent Faerber
Matt, Gianni, Chaas et al did a great job replacing the boiler, manifold, and pumps for our whole-house, 5-zone radiant floor and domestic hot water heating system. It was a complicated project but they did it during the heating season, qui…
View full reviewShow less
Matt, Gianni, Chaas et al did a great job replacing the boiler, manifold, and pumps for our whole-house, 5-zone radiant floor and domestic hot water heating system. It was a complicated project but they did it during the heating season, quickly and efficiently causing minimal disruption. And Collin Cheek as Project Manager was very helpful in making the right choices to solve our problem. We have been very happy working with WMHCP!

Write a Review

Share your experience with this business. Reviews are moderated before they appear publicly.

Frequently Asked Questions

Yes. The company works on plumbing, heating, and cooling systems, including boilers, furnaces, and air conditioning. They also provide plumbing repairs such as drain clearing and fixture work.

They are based in South Deerfield and serve communities throughout Western Massachusetts. Northampton and nearby towns are commonly mentioned service areas.

Customer feedback indicates they respond to urgent heating issues, including boiler failures during cold weather. Call for availability and scheduling to confirm current response times.

Reviews reference annual maintenance agreements that help track service on heating and cooling systems. Contact the office for the latest plan options and terms.

You can call the office or use the contact options on the company website to discuss your project. Provide details about your system and timeline to help with scheduling.
 Verified Listing

Opening Hours

  • Monday 7:30 AM – 4:00 PM
  • Tuesday 7:30 AM – 4:00 PM
  • Wednesday 7:30 AM – 4:00 PM
  • Thursday 7:30 AM – 4:00 PM
  • Friday 7:30 AM – 4:00 PM
  • Saturday Closed
  • Sunday Closed

Request Service

Business Details

Business Rating
4.90 (192 reviews) Featured BusinessPro Listing
Address
4 Industrial Dr W, South Deerfield, MA 01373, USA, Deerfield, MA 01373
Business Type
Plumber
Website
https://westernmassheatingcooling.com/
City Page
Plumbers in Northampton, Massachusetts

Looking for more plumbers in Northampton?

Compare local businesses, customer reviews, and featured providers across Northampton.

Browse Northampton Plumbers

Location Map