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Wilson Services, Inc.

Plumbers in Northampton, Massachusetts
Ranked #3 in Northampton | Grade B+
4.70 (119 reviews)

Wilson Services, Inc.

Residential-focused contractor providing plumbing tied to heating and cooling systems, plus boiler, furnace, heat pump, and AC services for homeowners Serving homeowners across Northampton, Massachusetts.

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Why Homeowners Choose This Business

Local team with a track record of responsive scheduling and thorough explanations of options. Experienced with boiler and hydronic systems as well as heat pumps and AC. Offers planned maintenance to keep systems running efficiently and reduce surprises Local experience that helps homeowners across Northampton, Massachusetts compare a more region-aware provider.

Service Area

Northampton and nearby Pioneer Valley towns in Western Massachusetts.

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  • Service information
  • Customer review signals
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How This Business Compares

A quick local comparison based on review strength, business detail, and local service fit.
  • Maintains a competitive standing in this market.
  • Performs at or above the local average rating.
  • Shows strong customer satisfaction signals based on review quality and volume.

Services Covered

  Renovation Services
  Boiler Repair
  Hydronic Heating
  Installations
  Repairs
  Water Heater Replacement
  Heat Pump Installation
  Mini-Split Service
  Furnace Replacement
  AC installation
  HVAC Maintenance
  Radiator Repair
  Leak Diagnosis
  Plumbing fixture replacement
  Thermostat Upgrades

Plumbing repairs and fixture replacements; water heater service and replacement; boiler and hydronic system service; heating system repairs and installs; heat pump and air conditioning installs; annual maintenance and service plans; basic leak, toilet, and faucet troubleshooting associated with heating/cooling work.

Reviews

Customer Reviews

Adam Jaillet
Where do I even start? Called on a Monday during the massive cold snap, at 8:30 in the morning. A human answered after only the 2nd ring, and Coraine was absolutely amazing at walking me through fixing the current issue. Furnace was running…
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Where do I even start? Called on a Monday during the massive cold snap, at 8:30 in the morning. A human answered after only the 2nd ring, and Coraine was absolutely amazing at walking me through fixing the current issue. Furnace was running strong! Human error on my end several hours later. I call back around 2pm, and explain the issue. They recommended we have a tech take a look. I agreed. They were in my house in less than 40 minutes! Diagnosis was fast, and Jason was super chill about the work that needed to be done. And the work was done incredibly fast, too!
In short, 2 different issues in one day, all fixed in under 3hrs effort. I've never had to use any furnaces services since moving out this way, but, I do believe I have found my go-to people.
Lisa Queenin
Wilson Services installed a new HVAC system (condenser unit and air handlers) and a new boiler for us in 2025. From start to finish, Gary and his team were responsive, professional, and very thorough in their work. We debated whether to rep…
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Wilson Services installed a new HVAC system (condenser unit and air handlers) and a new boiler for us in 2025. From start to finish, Gary and his team were responsive, professional, and very thorough in their work. We debated whether to replace our existing AC system or change over to a heat pump unit. Gary took the time to explain the various options so that we could make an informed decision. They performed the work as planned and kept us informed along the way. So far so good! I’m sure they will be equally responsive if and when we need service. I’d certainly recommend Wilson Services to anyone seeking a reliable HVAC service.
Andrea Murphy
I've had a great experience with Wilson Services from the technicians to the folks in the office. Professional, knowledgable, and easy to work with. Gary and his team installed mini-splits for us in 2021. Everything was done as discussed,…
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I've had a great experience with Wilson Services from the technicians to the folks in the office. Professional, knowledgable, and easy to work with. Gary and his team installed mini-splits for us in 2021. Everything was done as discussed, on time and with no surprises. Wilson services both the mini splits as well as our heating system annually via a service plan. Overall a great service that is easy to schedule and gives me peace of mind. I've recommended Wilson Services to my friends and neighbors and will continue to do so.
Debra Davis
I regularly recommend Wilson Services, Inc. to friends and neighbors for any type of HVAC maintenance, repair, or replacement. The owner, Gary Wilson, and his office staff are all great about helping customers understand their options. Gary…
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I regularly recommend Wilson Services, Inc. to friends and neighbors for any type of HVAC maintenance, repair, or replacement. The owner, Gary Wilson, and his office staff are all great about helping customers understand their options. Gary sees his job as not just selling service and systems, but also educating his customers so they can make informed decisions. The office staff have always been very responsive and helpful with questions and scheduling and their follow-up is top notch. Service technicians from Wilson have all been friendly, punctual, and equally willing to answer questions. Overall, everyone at Wilson Services, Inc. is a pleasure to do business with and I give them my highest recommendation.
Carolyn Ahearn
Wilson’s replaced my ancient boiler 15 years ago. Great heat, great price, and still going strong. They put a new furnace and central air in my mom’s house. Again great price and going strong. Their maintenance (thank you Jason) is thoro…
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Wilson’s replaced my ancient boiler 15 years ago. Great heat, great price, and still going strong. They put a new furnace and central air in my mom’s house. Again great price and going strong. Their maintenance (thank you Jason) is thorough & explained clearly. They are a small outfit but Gary arrived really quickly on a sub-zero Sunday morning and found and fixed the frozen pipe emergency. Carine has been really helpful to our family in coordinating scheduled appointments at two locations. Highly recommend Wilson Services.

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Frequently Asked Questions

Yes, the company focuses on residential plumbing connected to heating and cooling systems, along with boiler, furnace, heat pump, and AC services. They can assist with repairs, replacements, and routine maintenance for these systems.

Staff routinely walk customers through options, outlining costs, efficiency, and expected lifespan. You’ll receive information to make an informed choice that fits your home and budget.

Installations commonly include boilers, furnaces, central air, and heat pumps, including mini-split systems. Recommendations are based on your home’s needs, efficiency goals, and available incentives where applicable.

Yes, homeowners mention using annual service plans for heating and cooling equipment. These visits help maintain performance, check safety, and reduce the chance of breakdowns.

Wilson Services, Inc. is based in Northampton, Massachusetts and serves nearby Pioneer Valley communities. Call to confirm availability for your address and scheduling options.
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Opening Hours

  • Monday 7:30 AM – 4:00 PM
  • Tuesday 7:30 AM – 4:00 PM
  • Wednesday 7:30 AM – 4:00 PM
  • Thursday 7:30 AM – 4:00 PM
  • Friday 7:30 AM – 4:00 PM
  • Saturday Closed
  • Sunday Closed

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Business Details

Business Rating
4.70 (119 reviews) Featured BusinessPro Listing
Address
474 Easthampton Rd, Northampton, MA 01060
Business Type
Plumber
Website
https://www.wilsonph.com/
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